• CMS rates this facility 3/5 stars (average)
• Has 124 certified beds with an average of 78.1 residents per day (63% occupancy)
• Last health inspection found 8 deficiencies (inspected Jun 26, 2025)
• Has been fined a total of $17,771 across 3 fine(s)
• Total nursing staff: 3.39 hours per resident per day
• Staff turnover rate: 46.7%
• Part of the Creative Solutions in Healthcare chain (149 facilities)
The Plaza at Richardson is a 3-star Medicare and Medicaid certified nursing home in Richardson, Texas with 124 certified beds. It has been operating since 2006. The facility scored at average compared to Texas facilities.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Prepare residents for a safe transfer or discharge from the nursing home.
Plan the resident's discharge to meet the resident's goals and needs.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide and implement an infection prevention and control program.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide and implement an infection prevention and control program.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide activities to meet all resident's needs.
Ensure the activities program is directed by a qualified professional.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Post nurse staffing information every day.
+ 11 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| DALLAS COUNTY HOSPITAL DISTRICT | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Feb 27, 2015 |
| THE PLAZA AT RICHARDSON LTC PARTNERS INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 1, 2019 |
| NICHOLSON, LOUIS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2019 |
| BRADLEY, SHANNAN | CORPORATE DIRECTOR | Individual | N/A | Dec 11, 2023 |
| CASTANEDA, EDMUNDO | CORPORATE OFFICER | Individual | N/A | Jan 10, 2022 |
| CERISE, FREDERICK | CORPORATE OFFICER | Individual | N/A | Feb 27, 2015 |
| BRADLEY, SHANNAN | W-2 MANAGING EMPLOYEE | Individual | N/A | Dec 11, 2023 |
| CASTANEDA, EDMUNDO | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 10, 2022 |
| NICHOLSON, LOUIS | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 1, 2019 |
This chain operates 149 facilities. View all →