CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Texas. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
The Plaza at Richardson is a 2-star Medicare and Medicaid certified nursing home in Richardson, Texas with 124 certified beds. It has been operating since 2006. Its overall CMS rating is 2 out of 5.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
+ 9 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| DALLAS COUNTY HOSPITAL DISTRICT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100% | Feb 27, 2015 |
| BING, ERIC | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Feb 1, 2022 |
| CASTANEDA, EDMUNDO | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 10, 2022 |
| CERISE, FREDERICK | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Feb 27, 2015 |
| CRYER, BYRON | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Apr 4, 2023 |
| FURNISS, TODD | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Feb 1, 2022 |
| GONZALEZ, REINA | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Aug 2, 2022 |
| HALL, VINCENT | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Apr 18, 2023 |
| MIGUEZ, RAMON | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Aug 11, 2020 |
| MINNER, FARIDA | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Feb 1, 2022 |
| PALACIOS, ELIZABETH | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Sep 1, 2018 |
| PETTY, MARJORIE | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Feb 2, 2021 |
| PROCTOR, JOHN | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Sep 17, 2019 |
| SUTTER, LISA | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Feb 1, 2020 |
| CASTANEDA, EDMUNDO | CORPORATE DIRECTOR | Individual | N/A | Jan 10, 2022 |
| HUGGINS, LINDA | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2024 |
| WILLIG, ZACHARY | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2024 |
| CERISE, FREDERICK | CORPORATE OFFICER | Individual | N/A | Feb 27, 2015 |
| RICHARDSON I ENTERPRISES, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 1, 2024 |
| BLAKE, GARY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2024 |
| BLAKE, MALISA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2024 |
| RICHARDSON I ENTERPRISES, LLC | ADP OF THE SNF | Organization | N/A | Dec 22, 2025 |
| BLAKE, GARY | ADP OF THE SNF | Individual | N/A | Jul 1, 2024 |
| HASSAN, SYED | ADP OF THE SNF | Individual | N/A | Jul 1, 2024 |
| MIRZA, MUHAMMAD | ADP OF THE SNF | Individual | N/A | Dec 22, 2025 |
Compare CMS ratings and recorded fines for The Plaza at Richardson and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.