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HomeCaliforniaThe Terraces at Los Altos Health Facility

The Terraces at Los Altos Health Facility

373 Pine Lane, Los Altos, CA 940226509488291WebsiteGoogle Maps
4.4on Google(35 reviews)
4/5Above Average
Accepts Medicare Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
5/5
Quality
4/5
Beds
30
certified

How The Terraces at Los Altos Health Facility Compares in California

Facility results compared with averages for CMS-certified nursing homes in California. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
CA average
3.2/5
Above state average
Health inspection rating
3/5
CA average
2.8/5
Close to state average
Staffing rating
5/5
CA average
3.3/5
Above state average
Nursing hours per resident
5.45 hrs/day
CA average
4.52 hrs/day
Above state average
RN hours per resident
1.55 hrs/day
CA average
0.67 hrs/day
Above state average
Staff turnover
47.1%
CA average
36.7%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the California average of 3.2/5.
Reported nursing time is 5.45 hours per resident per day, above the state average of 4.52.
Reported RN time is 1.55 hours per resident per day, above the state average of 0.67.
Staff turnover is 47.1%, higher than the California average of 36.7%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
15
deficiency citations
Inspected Apr 9, 2024
Most recent cycle
11
deficiency citations
Inspected Aug 1, 2025
The most recent cycle recorded 4 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$11,476/mo
California median
Private Room
$13,870/mo
California median
Santa Clara County 65+
269,943
14.1% of county
County Population
1,916,831
Santa Clara County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

The Terraces at Los Altos Health Facility is a 4-star Medicare certified nursing home in Los Altos, California with 30 certified beds. It has been operating since 1967. Its overall CMS rating is 4 out of 5.

Beds
30
Avg Residents/Day
28.5
Ownership
Non profit - Corporation
Provider Type
Medicare
In Hospital
No
First Approved
Jan 1, 1967
Sprinklers
Yes
Council
Resident
County
Santa Clara
Last Inspection
Aug 1, 2025
Deficiencies (Cycle 1)
11
Weighted Score
68.0
Infection Citations
0

Deficiency Citations (38)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 1, 2025Corrected: NoCycle: 1
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Aug 1, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 1, 2025Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Aug 1, 2025Corrected: NoCycle: 1
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: Aug 1, 2025Corrected: NoCycle: 1
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Aug 1, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 1, 2025Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Aug 1, 2025Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Aug 1, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Aug 1, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Aug 1, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Nov 20, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 25, 2024Corrected: NoCycle: 2
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Apr 9, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 9, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Apr 9, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Apr 9, 2024Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Apr 9, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Apr 9, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Apr 9, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 9, 2024Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Apr 9, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 21, 2024Corrected: NoCycle: 3
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jan 26, 2024Corrected: NoCycle: 3
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Jan 26, 2024Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jan 26, 2024Corrected: NoCycle: 3
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Mar 10, 2023Corrected: NoCycle: 3
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Mar 10, 2023Corrected: NoCycle: 3
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Mar 10, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 10, 2023Corrected: NoCycle: 3

+ 8 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.90 hrs
National avg: 2.32 hrs
LPN1.00 hrs
National avg: 0.86 hrs
RN1.55 hrs
National avg: 0.69 hrs
Total Nursing5.45 hrs
National avg: 3.86 hrs
Weekend Total4.71 hrs
National avg: 0.00 hrs
Physical Therapist0.26 hrs
National avg: 0.07 hrs
Total Turnover
47.1%
RN Turnover
47.1%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (42)

NameRoleTypeOwnership %Since
HUMANGOOD NORCAL5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 1, 1967
U.S. BANK5% OR GREATER SECURITY INTERESTOrganizationN/AApr 1, 2018
BAKER, JUDITHCORPORATE DIRECTORIndividualN/AApr 25, 2012
BATTISON, WILLIAMCORPORATE DIRECTORIndividualN/AFeb 3, 2011
BROWN, HERMANCORPORATE DIRECTORIndividualN/AMay 1, 2016
CHRISTOPHERSON, JOANNECORPORATE DIRECTORIndividualN/AMar 20, 2025
FELLER, IRENECORPORATE DIRECTORIndividualN/AJan 26, 2021
GRIFFITH, ALANCORPORATE DIRECTORIndividualN/AJun 30, 2019
HOLMES, MICHELLECORPORATE DIRECTORIndividualN/AMay 1, 2016
KELLEY, ALBERTCORPORATE DIRECTORIndividualN/AApr 21, 2008
ROTH, SHARONCORPORATE DIRECTORIndividualN/ADec 8, 2018
BROWN, HERMANCORPORATE OFFICERIndividualN/AMay 1, 2016
COCHRANE, JOHNCORPORATE OFFICERIndividualN/AAug 10, 2009
GHASSEMI, BETHANYCORPORATE OFFICERIndividualN/AMay 21, 2019
MCDONALD, ANDREWCORPORATE OFFICERIndividualN/AJan 1, 2020
OGUS, DANIELCORPORATE OFFICERIndividualN/AAug 27, 2009
HUMANGOOD NORCALOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 1, 1967
HUMANGOOD SOCALOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 1, 1967
BROWN, HERMANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 10, 2013
COCHRANE, JOHNOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 10, 2009
GHASSEMI, BETHANYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 21, 2019
GONZALES, DEBORAHOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 25, 2022
GRIFFITH, ALANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 30, 2019
HAGGERTY, KEVINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 24, 2024
KAUR, INDERPREETOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 6, 2023
MCDONALD, ANDREWOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2020
OGUS, DANIELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 17, 1995
OKUMU, JACQUELINEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 23, 2026
SKRYPKAR, ANDRIIOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 7, 2025
VANGELISTO, GWENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 30, 2021
BAKER TILLY ADVISORY GROUP, LPADP OF THE SNFOrganizationN/AMar 21, 2025
BAKER TILLY US, LLPADP OF THE SNFOrganizationN/AOct 15, 2024
HUMANGOODADP OF THE SNFOrganizationN/AJan 1, 1967
HUMANGOOD NORCALADP OF THE SNFOrganizationN/AJan 1, 1967
HUMANGOOD SOCALADP OF THE SNFOrganizationN/AJan 1, 1967
U.S. BANKADP OF THE SNFOrganizationN/AApr 1, 2018
WASHINGTON FEDERALADP OF THE SNFOrganizationN/AOct 27, 2020
HAGGERTY, KEVINADP OF THE SNFIndividualN/AJun 24, 2024
KAUR, INDERPREETADP OF THE SNFIndividualN/AMar 6, 2023
OKUMU, JACQUELINEADP OF THE SNFIndividualN/AFeb 23, 2026
SKRYPKAR, ANDRIIADP OF THE SNFIndividualN/AMay 7, 2025
VANGELISTO, GWENADP OF THE SNFIndividualN/AAug 30, 2021

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for The Terraces at Los Altos Health Facility and nearby alternatives.

All California facilities
The Terraces at Los Altos Health Facility
Los Altos, CACurrent facility
CMS
4/5
Health
3/5
Staffing
5/5
Recorded fines: None
Villa Siena
Mountain View, CA2.1 mi
CMS
1/5
Health
3/5
Staffing
1/5
Recorded fines: None
Camino Ridge Post-Acute
Mountain View, CA2.5 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $8,428
Mountain View Healthcare Center
Mountain View, CA2.8 mi
CMS
3/5
Health
2/5
Staffing
3/5
Recorded fines: $54,912
Los Altos Post-Acute
Los Altos, CA3.0 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Health Care Ctr at the Forum at Rancho San Antonio
Cupertino, CA4.1 mi
CMS
4/5
Health
2/5
Staffing
5/5
Recorded fines: None
Palo Alto Post-Acute
Palo Alto, CA4.1 mi
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
The Terraces at Los Altos Health Facility
Los Altos, CA · Current facility
—4/53/55/5None recorded
Villa Siena
Mountain View, CA
2.1 mi1/53/51/5None recorded
Camino Ridge Post-Acute
Mountain View, CA
2.5 mi1/51/53/5$8,428
Mountain View Healthcare Center
Mountain View, CA
2.8 mi3/52/53/5$54,912
Los Altos Post-Acute
Los Altos, CA
3.0 mi4/54/53/5None recorded
Health Care Ctr at the Forum at Rancho San Antonio
Cupertino, CA
4.1 mi4/52/55/5None recorded
Palo Alto Post-Acute
Palo Alto, CA
4.1 mi4/53/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for The Terraces at Los Altos Health Facility?▾
The Terraces at Los Altos Health Facility has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 5/5, and quality measures rating of 4/5. This facility is rated above average.
How much does The Terraces at Los Altos Health Facility cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in California is $11,476/month for a semi-private room and $13,870/month for a private room (Genworth/CareScout 2024). The Terraces at Los Altos Health Facility participates in Medicare, which may cover some or all costs depending on eligibility.
Has The Terraces at Los Altos Health Facility had any health inspection violations?▾
The Terraces at Los Altos Health Facility had 11 deficiency citations in its most recent health inspection (Aug 1, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at The Terraces at Los Altos Health Facility?▾
The Terraces at Los Altos Health Facility provides 5.45 total nursing staff hours per resident per day, including 1.55 RN hours, 1.00 LPN hours, and 2.90 nurse aide hours. The total staff turnover rate is 47.1%.
How many beds does The Terraces at Los Altos Health Facility have?▾
The Terraces at Los Altos Health Facility has 30 certified beds with an average of 28.5 residents per day, resulting in approximately 95% occupancy. The facility is Non profit - Corporation owned and is part of the Humangood chain.
Are there other nursing homes near The Terraces at Los Altos Health Facility?▾
Yes. This page lists 6 nearby nursing homes in California, including 1 in Los Altos. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about The Terraces at Los Altos Health Facility?▾
On Google Maps, The Terraces at Los Altos Health Facility has a rating of 4.4 out of 5 based on 35 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Humangood

This chain operates 17 facilities. View all →