• CMS rates this facility 4/5 stars (above average)
• Has 30 certified beds with an average of 26.8 residents per day (89% occupancy)
• Last health inspection found 11 deficiencies (inspected Aug 1, 2025)
• No fines on record
• Total nursing staff: 5.66 hours per resident per day
• Staff turnover rate: 50.0%
• Part of the Humangood chain (17 facilities)
The Terraces at Los Altos Health Facility is a 4-star Medicare certified nursing home in Los Altos, California with 30 certified beds. It has been operating since 1967. The facility scored above average compared to California facilities.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure that residents are free from significant medication errors.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Allow residents to self-administer drugs if determined clinically appropriate.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
+ 9 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HUMANGOOD NORCAL | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 1, 1967 |
| HUMANGOOD NORCAL | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 1967 |
| HUMANGOOD SOCAL | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 1967 |
| BRADY, MARYANNE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 20, 2025 |
| BROWN, HERMAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 10, 2013 |
| COCHRANE, JOHN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 10, 2009 |
| GHASSEMI, BETHANY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 21, 2019 |
| GONZALES, DEBORAH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 25, 2022 |
| GRIFFITH, ALAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 30, 2019 |
| HAGGERTY, KEVIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 24, 2024 |
| KAUR, INDERPREET | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 6, 2023 |
| MCDONALD, ANDREW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2020 |
| OGUS, DANIEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 17, 1995 |
| SKRYPKAR, ANDRII | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 7, 2025 |
| VANGELISTO, GWEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 30, 2021 |
| BAKER, JUDITH | CORPORATE DIRECTOR | Individual | N/A | Apr 25, 2012 |
| BATTISON, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | Feb 3, 2011 |
| BROWN, HERMAN | CORPORATE DIRECTOR | Individual | N/A | May 1, 2016 |
| CHRISTOPHERSON, JOANNE | CORPORATE DIRECTOR | Individual | N/A | Mar 20, 2025 |
| FELLER, IRENE | CORPORATE DIRECTOR | Individual | N/A | Jan 26, 2021 |
| GRIFFITH, ALAN | CORPORATE DIRECTOR | Individual | N/A | Jun 30, 2019 |
| HOLMES, MICHELLE | CORPORATE DIRECTOR | Individual | N/A | May 1, 2016 |
| KELLEY, ALBERT | CORPORATE DIRECTOR | Individual | N/A | Apr 21, 2008 |
| ROTH, SHARON | CORPORATE DIRECTOR | Individual | N/A | Dec 8, 2018 |
| BROWN, HERMAN | CORPORATE OFFICER | Individual | N/A | May 1, 2016 |
| COCHRANE, JOHN | CORPORATE OFFICER | Individual | N/A | Aug 10, 2009 |
| GHASSEMI, BETHANY | CORPORATE OFFICER | Individual | N/A | May 21, 2019 |
| MCDONALD, ANDREW | CORPORATE OFFICER | Individual | N/A | Jan 1, 2020 |
| OGUS, DANIEL | CORPORATE OFFICER | Individual | N/A | Aug 27, 2009 |
| U.S. BANK | 5% OR GREATER SECURITY INTEREST | Organization | N/A | Apr 1, 2018 |
This chain operates 17 facilities. View all →