CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in California. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
The Terraces at Los Altos Health Facility is a 4-star Medicare certified nursing home in Los Altos, California with 30 certified beds. It has been operating since 1967. Its overall CMS rating is 4 out of 5.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
+ 8 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HUMANGOOD NORCAL | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 1, 1967 |
| U.S. BANK | 5% OR GREATER SECURITY INTEREST | Organization | N/A | Apr 1, 2018 |
| BAKER, JUDITH | CORPORATE DIRECTOR | Individual | N/A | Apr 25, 2012 |
| BATTISON, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | Feb 3, 2011 |
| BROWN, HERMAN | CORPORATE DIRECTOR | Individual | N/A | May 1, 2016 |
| CHRISTOPHERSON, JOANNE | CORPORATE DIRECTOR | Individual | N/A | Mar 20, 2025 |
| FELLER, IRENE | CORPORATE DIRECTOR | Individual | N/A | Jan 26, 2021 |
| GRIFFITH, ALAN | CORPORATE DIRECTOR | Individual | N/A | Jun 30, 2019 |
| HOLMES, MICHELLE | CORPORATE DIRECTOR | Individual | N/A | May 1, 2016 |
| KELLEY, ALBERT | CORPORATE DIRECTOR | Individual | N/A | Apr 21, 2008 |
| ROTH, SHARON | CORPORATE DIRECTOR | Individual | N/A | Dec 8, 2018 |
| BROWN, HERMAN | CORPORATE OFFICER | Individual | N/A | May 1, 2016 |
| COCHRANE, JOHN | CORPORATE OFFICER | Individual | N/A | Aug 10, 2009 |
| GHASSEMI, BETHANY | CORPORATE OFFICER | Individual | N/A | May 21, 2019 |
| MCDONALD, ANDREW | CORPORATE OFFICER | Individual | N/A | Jan 1, 2020 |
| OGUS, DANIEL | CORPORATE OFFICER | Individual | N/A | Aug 27, 2009 |
| HUMANGOOD NORCAL | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 1967 |
| HUMANGOOD SOCAL | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 1967 |
| BROWN, HERMAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 10, 2013 |
| COCHRANE, JOHN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 10, 2009 |
| GHASSEMI, BETHANY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 21, 2019 |
| GONZALES, DEBORAH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 25, 2022 |
| GRIFFITH, ALAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 30, 2019 |
| HAGGERTY, KEVIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 24, 2024 |
| KAUR, INDERPREET | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 6, 2023 |
| MCDONALD, ANDREW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2020 |
| OGUS, DANIEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 17, 1995 |
| OKUMU, JACQUELINE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 23, 2026 |
| SKRYPKAR, ANDRII | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 7, 2025 |
| VANGELISTO, GWEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 30, 2021 |
| BAKER TILLY ADVISORY GROUP, LP | ADP OF THE SNF | Organization | N/A | Mar 21, 2025 |
| BAKER TILLY US, LLP | ADP OF THE SNF | Organization | N/A | Oct 15, 2024 |
| HUMANGOOD | ADP OF THE SNF | Organization | N/A | Jan 1, 1967 |
| HUMANGOOD NORCAL | ADP OF THE SNF | Organization | N/A | Jan 1, 1967 |
| HUMANGOOD SOCAL | ADP OF THE SNF | Organization | N/A | Jan 1, 1967 |
| U.S. BANK | ADP OF THE SNF | Organization | N/A | Apr 1, 2018 |
| WASHINGTON FEDERAL | ADP OF THE SNF | Organization | N/A | Oct 27, 2020 |
| HAGGERTY, KEVIN | ADP OF THE SNF | Individual | N/A | Jun 24, 2024 |
| KAUR, INDERPREET | ADP OF THE SNF | Individual | N/A | Mar 6, 2023 |
| OKUMU, JACQUELINE | ADP OF THE SNF | Individual | N/A | Feb 23, 2026 |
| SKRYPKAR, ANDRII | ADP OF THE SNF | Individual | N/A | May 7, 2025 |
| VANGELISTO, GWEN | ADP OF THE SNF | Individual | N/A | Aug 30, 2021 |
Compare CMS ratings and recorded fines for The Terraces at Los Altos Health Facility and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 17 facilities. View all →