• CMS rates this facility 2/5 stars (below average)
• Has 195 certified beds with an average of 170.7 residents per day (88% occupancy)
• Last health inspection found 29 deficiencies (inspected Aug 14, 2025)
• Has been fined a total of $35,937 across 2 fine(s)
• Total nursing staff: 4.21 hours per resident per day
• Staff turnover rate: 29.2%
• Part of the Rollins-Nelson Healthcare Management chain (10 facilities)
Torrance Care Center West, INC is a 2-star Medicare and Medicaid certified nursing home in Torrance, California with 195 certified beds. It has been operating since 1973. The facility scored below average compared to California facilities.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure that residents are fully informed and understand their health status, care and treatments.
Reasonably accommodate the needs and preferences of each resident.
Ensure residents have reasonable access to and privacy in their use of communication methods.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Assist a resident in gaining access to vision and hearing services.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Provide and implement an infection prevention and control program.
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
+ 39 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| TCC PROPERTIES WEST, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Feb 2, 2000 |
| TORRANCE CARE CENTER WEST INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Feb 1, 2000 |
| NELSON, WILLIAM | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Feb 2, 2000 |
| ROLLINS, VICKI | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Feb 2, 2000 |
| TORRANCE CARE CENTER WEST INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100% | Feb 1, 2000 |
| TORRANCE CARE CENTER WEST INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Feb 1, 2000 |
| LARA, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2017 |
| MUTTALIB, AZHAR | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2015 |
| TUYOR, MYRNA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 2, 2024 |
| NELSON, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | Feb 2, 2000 |
| ROLLINS, VICKI | CORPORATE DIRECTOR | Individual | N/A | Feb 2, 2000 |
| NELSON, WILLIAM | CORPORATE OFFICER | Individual | N/A | Feb 2, 2000 |
| ROLLINS, VICKI | CORPORATE OFFICER | Individual | N/A | Feb 2, 2000 |
| NELSON, WILLIAM | 5% OR GREATER SECURITY INTEREST | Individual | N/A | Feb 2, 2000 |
| ROLLINS, VICKI | 5% OR GREATER SECURITY INTEREST | Individual | N/A | Feb 2, 2000 |
| TCC PROPERTIES WEST, LLC | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Feb 2, 2000 |
| NELSON, WILLIAM | 5% OR GREATER MORTGAGE INTEREST | Individual | N/A | Feb 2, 2000 |
| ROLLINS, VICKI | 5% OR GREATER MORTGAGE INTEREST | Individual | N/A | Feb 2, 2000 |
This chain operates 10 facilities. View all →