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HomeLouisianaVillage Health Care at The Glen

Village Health Care at The Glen

403 E. Flournoy Lucas, Shreveport, LA 711153182133500WebsiteGoogle Maps
4.6on Google(7 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
3/5
Quality
3/5
Beds
126
certified
This facility has been flagged for abuse.
1 fine(s) totaling $12,735

How Village Health Care at The Glen Compares in Louisiana

Facility results compared with averages for CMS-certified nursing homes in Louisiana. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
LA average
2.5/5
Below state average
Health inspection rating
2/5
LA average
2.9/5
Below state average
Staffing rating
3/5
LA average
2.4/5
Above state average
Nursing hours per resident
4.19 hrs/day
LA average
3.72 hrs/day
Above state average
RN hours per resident
0.23 hrs/day
LA average
0.30 hrs/day
Close to state average
Staff turnover
33.6%
LA average
47.6%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Louisiana average of 2.5/5.
Its 2/5 health inspection rating is below the Louisiana average of 2.9/5.
Reported nursing time is 4.19 hours per resident per day, above the state average of 3.72.
Staff turnover is 33.6%, lower than the Louisiana average of 47.6%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
10
deficiency citations
Inspected Apr 11, 2024
Most recent cycle
11
deficiency citations
Inspected May 15, 2025
The most recent cycle recorded 1 more deficiency citation than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$5,844/mo
Louisiana median
Private Room
$6,692/mo
Louisiana median
Caddo County 65+
42,364
17.9% of county
County Population
236,259
Caddo County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Village Health Care at The Glen is a 2-star Medicare and Medicaid certified nursing home in Shreveport, Louisiana with 126 certified beds. It has been operating since 2001. Its overall CMS rating is 2 out of 5.

Beds
126
Avg Residents/Day
100.1
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 8, 2001
Sprinklers
Yes
Council
Resident
County
Caddo
Last Inspection
May 15, 2025
Deficiencies (Cycle 1)
11
Weighted Score
82.0
Infection Citations
0

Deficiency Citations (23)

F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Mar 16, 2026Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 16, 2026Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 16, 2026Corrected: NoCycle: 1
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: May 15, 2025Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: May 15, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 15, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 15, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: May 15, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 15, 2025Corrected: NoCycle: 1
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: May 15, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 15, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 12, 2025Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 4, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 4, 2024Corrected: NoCycle: 2
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Aug 6, 2024Corrected: NoCycle: 2
F0637Potential for Harm

Assess the resident when there is a significant change in condition

Survey: Apr 11, 2024Corrected: NoCycle: 2
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Apr 11, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 11, 2024Corrected: NoCycle: 2
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Jun 24, 2024Corrected: NoCycle: 3
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: May 8, 2024Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Dec 19, 2023Corrected: NoCycle: 3
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: May 10, 2023Corrected: NoCycle: 3
F0678Potential for Harm

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: May 10, 2023Corrected: NoCycle: 3
Total Fines
$12,735
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineMar 16, 2026
$12,735

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.91 hrs
National avg: 2.32 hrs
LPN1.05 hrs
National avg: 0.86 hrs
RN0.23 hrs
National avg: 0.69 hrs
Total Nursing4.19 hrs
National avg: 3.86 hrs
Weekend Total3.97 hrs
National avg: 0.00 hrs
Physical Therapist0.00 hrs
National avg: 0.07 hrs
Total Turnover
33.6%
RN Turnover
42.9%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (33)

NameRoleTypeOwnership %Since
THE GLEN RETIREMENT SYSTEM5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 1, 1966
BOLTON, MICHAELCORPORATE DIRECTORIndividualN/AMay 1, 2024
DOCKENDORF, NOREENCORPORATE DIRECTORIndividualN/AMay 1, 2024
FULLER, JEANNECORPORATE DIRECTORIndividualN/AMay 1, 2021
MCGOWEN, CHERYLCORPORATE DIRECTORIndividualN/AMay 1, 2022
RICE, BARBARACORPORATE DIRECTORIndividualN/AMay 1, 2024
SIMMONS, MARLACORPORATE DIRECTORIndividualN/AMay 1, 2018
TERRY, BARBARACORPORATE DIRECTORIndividualN/AMay 1, 2010
WASHINGTON, ALLISONCORPORATE DIRECTORIndividualN/AMay 1, 2020
WESTMORELAND, MARTICORPORATE DIRECTORIndividualN/AMay 1, 2014
WILLIAMS, CYNTHIACORPORATE DIRECTORIndividualN/AMay 1, 2024
WILLIAMS, JOANNCORPORATE DIRECTORIndividualN/AMay 1, 2023
BURNS, DEECORPORATE OFFICERIndividualN/AJan 1, 2024
WILLIAMS, DEBRACORPORATE OFFICERIndividualN/AAug 18, 2015
THE GLEN RETIREMENT SYSTEMOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 1, 1966
BURNS, DEEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
WILLIAMS, DEBRAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 18, 2015
THE GLEN RETIREMENT SYSTEMADP OF THE SNFOrganizationN/AJan 1, 1987
BOLTON, MICHAELADP OF THE SNFIndividualN/AMay 1, 2024
BURNS, DEEADP OF THE SNFIndividualN/AJan 1, 2024
DOCKENDORF, NOREENADP OF THE SNFIndividualN/AMay 1, 2024
FULLER, JEANNEADP OF THE SNFIndividualN/AMay 1, 2022
GREER, MICHELLEADP OF THE SNFIndividualN/AOct 1, 2013
HERNANDEZ, ROBERTADP OF THE SNFIndividualN/AJan 1, 2015
MCGOWEN, CHERYLADP OF THE SNFIndividualN/AMay 1, 2022
RICE, BARBARAADP OF THE SNFIndividualN/AMay 1, 2024
SIMMONS, MARLAADP OF THE SNFIndividualN/AMay 1, 2018
TERRY, BARBARAADP OF THE SNFIndividualN/AMay 1, 2010
WASHINGTON, ALLISONADP OF THE SNFIndividualN/AMay 1, 2020
WESTMORELAND, MARTIADP OF THE SNFIndividualN/AMay 1, 2014
WILLIAMS, CYNTHIAADP OF THE SNFIndividualN/AMay 1, 2024
WILLIAMS, DEBRAADP OF THE SNFIndividualN/AAug 18, 2015
WILLIAMS, JOANNADP OF THE SNFIndividualN/AMay 1, 2023

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Village Health Care at The Glen and nearby alternatives.

All Louisiana facilities
Village Health Care at The Glen
Shreveport, LACurrent facilityAbuse flag
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $12,735
Live Oak
Shreveport, LA4,752 ft
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Heritage Manor of Stratmore Nursing & Rehab Ctr
Shreveport, LA1.8 mi
CMS
5/5
Health
5/5
Staffing
3/5
Recorded fines: None
Spring Lake Skilled Nursing and Rehabilitation
Shreveport, LA2.0 mi
CMS
5/5
Health
4/5
Staffing
2/5
Recorded fines: None
Garden Park Nursing & Rehab Ctr, LLC
Shreveport, LA2.7 mi
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: None
Booker T. Washington Skilled Nursing and Rehabilit
Shreveport, LA3.0 mi
CMS
2/5
Health
4/5
Staffing
1/5
Recorded fines: None
Pierremont Healthcare Center
Shreveport, LA4.1 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $422,178
FacilityDistanceCMSHealthStaffingRecorded fines
Village Health Care at The Glen
Shreveport, LA · Current facility
—2/52/53/5$12,735
Live Oak
Shreveport, LA
4,752 ft4/54/53/5None recorded
Heritage Manor of Stratmore Nursing & Rehab Ctr
Shreveport, LA
1.8 mi5/55/53/5None recorded
Spring Lake Skilled Nursing and Rehabilitation
Shreveport, LA
2.0 mi5/54/52/5None recorded
Garden Park Nursing & Rehab Ctr, LLC
Shreveport, LA
2.7 mi3/53/53/5None recorded
Booker T. Washington Skilled Nursing and Rehabilit
Shreveport, LA
3.0 mi2/54/51/5None recorded
Pierremont Healthcare Center
Shreveport, LA
4.1 mi1/51/53/5$422,178

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Village Health Care at The Glen?▾
Village Health Care at The Glen has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Village Health Care at The Glen cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Louisiana is $5,844/month for a semi-private room and $6,692/month for a private room (Genworth/CareScout 2024). Village Health Care at The Glen participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Village Health Care at The Glen had any health inspection violations?▾
Village Health Care at The Glen had 11 deficiency citations in its most recent health inspection (May 15, 2025). The current CMS dataset records 1 fine(s) totaling $12,735.
What are the staffing levels at Village Health Care at The Glen?▾
Village Health Care at The Glen provides 4.19 total nursing staff hours per resident per day, including 0.23 RN hours, 1.05 LPN hours, and 2.91 nurse aide hours. The total staff turnover rate is 33.6%.
How many beds does Village Health Care at The Glen have?▾
Village Health Care at The Glen has 126 certified beds with an average of 100.1 residents per day, resulting in approximately 79% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Village Health Care at The Glen?▾
Yes. This page lists 6 nearby nursing homes in Louisiana, including 6 in Shreveport. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Village Health Care at The Glen?▾
On Google Maps, Village Health Care at The Glen has a rating of 4.6 out of 5 based on 7 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.