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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeLouisianaVillage Health Care at The Glen

Village Health Care at The Glen

403 E. Flournoy Lucas, Shreveport, LA 711153182133500
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
4/5
Quality
2/5
Beds
126
certified

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 126 certified beds with an average of 101.3 residents per day (80% occupancy)

• Last health inspection found 9 deficiencies (inspected May 15, 2025)

• No fines on record

• Total nursing staff: 4.42 hours per resident per day

• Staff turnover rate: 47.9%

Village Health Care at The Glen is a 3-star Medicare and Medicaid certified nursing home in Shreveport, Louisiana with 126 certified beds. It has been operating since 2001. The facility scored at average compared to Louisiana facilities.

Beds
126
Avg Residents/Day
101.3
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 8, 2001
Sprinklers
Yes
Council
Resident
County
Caddo
Last Inspection
May 15, 2025
Deficiencies (Cycle 1)
9
Weighted Score
63.0
Infection Citations
0

Deficiency Citations (20)

F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 12, 2025Corrected: NoCycle: 1
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: May 15, 2025Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: May 15, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 15, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 15, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 15, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: May 15, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 15, 2025Corrected: NoCycle: 1
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: May 15, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 4, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 4, 2024Corrected: NoCycle: 2
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Aug 6, 2024Corrected: NoCycle: 2
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Jun 24, 2024Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: May 8, 2024Corrected: NoCycle: 2
F0637Potential for Harm

Assess the resident when there is a significant change in condition

Survey: Apr 11, 2024Corrected: NoCycle: 2
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Apr 11, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 11, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Dec 19, 2023Corrected: NoCycle: 3
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: May 10, 2023Corrected: NoCycle: 3
F0678Potential for Harm

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: May 10, 2023Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide3.11 hrs
National avg: 2.35 hrs
LPN1.13 hrs
National avg: 0.86 hrs
RN0.18 hrs
National avg: 0.68 hrs
Total Nursing4.42 hrs
National avg: 3.89 hrs
Weekend Total4.22 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
47.9%
RN Turnover
16.7%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (17)

NameRoleTypeOwnership %Since
THE GLEN RETIREMENT SYSTEM5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 1, 1966
THE GLEN RETIREMENT SYSTEMOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 1, 1966
BURNS, DEEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
WILLIAMS, DEBRAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 18, 2015
BOLTON, MICHAELCORPORATE DIRECTORIndividualN/AMay 1, 2024
DOCKENDORF, NOREENCORPORATE DIRECTORIndividualN/AMay 1, 2024
FULLER, JEANNECORPORATE DIRECTORIndividualN/AMay 1, 2021
MCGOWEN, CHERYLCORPORATE DIRECTORIndividualN/AMay 1, 2022
RICE, BARBARACORPORATE DIRECTORIndividualN/AMay 1, 2024
SIMMONS, MARLACORPORATE DIRECTORIndividualN/AMay 1, 2018
TERRY, BARBARACORPORATE DIRECTORIndividualN/AMay 1, 2010
WASHINGTON, ALLISONCORPORATE DIRECTORIndividualN/AMay 1, 2020
WESTMORELAND, MARTICORPORATE DIRECTORIndividualN/AMay 1, 2014
WILLIAMS, CYNTHIACORPORATE DIRECTORIndividualN/AMay 1, 2024
WILLIAMS, JOANNCORPORATE DIRECTORIndividualN/AMay 1, 2023
BURNS, DEECORPORATE OFFICERIndividualN/AJan 1, 2024
WILLIAMS, DEBRACORPORATE OFFICERIndividualN/AAug 18, 2015

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Frequently Asked Questions

What is the CMS rating for Village Health Care at The Glen?▾
Village Health Care at The Glen has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 4/5, and quality measures rating of 2/5. This facility is rated average.
Has Village Health Care at The Glen had any health inspection violations?▾
Village Health Care at The Glen had 9 deficiency citations in its most recent health inspection (May 15, 2025). The facility has no fines on record.
What are the staffing levels at Village Health Care at The Glen?▾
Village Health Care at The Glen provides 4.42 total nursing staff hours per resident per day, including 0.18 RN hours, 1.13 LPN hours, and 3.11 nurse aide hours. The total staff turnover rate is 47.9%.
How many beds does Village Health Care at The Glen have?▾
Village Health Care at The Glen has 126 certified beds with an average of 101.3 residents per day, resulting in approximately 80% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Village Health Care at The Glen?▾
Yes, there are 20 other nursing homes in Shreveport, Louisiana with an average rating of 2.5/5. You can compare all facilities on the Shreveport nursing homes page.