• CMS rates this facility 3/5 stars (average)
• Has 126 certified beds with an average of 101.3 residents per day (80% occupancy)
• Last health inspection found 9 deficiencies (inspected May 15, 2025)
• No fines on record
• Total nursing staff: 4.42 hours per resident per day
• Staff turnover rate: 47.9%
Village Health Care at The Glen is a 3-star Medicare and Medicaid certified nursing home in Shreveport, Louisiana with 126 certified beds. It has been operating since 2001. The facility scored at average compared to Louisiana facilities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Keep all essential equipment working safely.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Provide safe, appropriate pain management for a resident who requires such services.
Assess the resident when there is a significant change in condition
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| THE GLEN RETIREMENT SYSTEM | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 1, 1966 |
| THE GLEN RETIREMENT SYSTEM | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 1966 |
| BURNS, DEE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2024 |
| WILLIAMS, DEBRA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 18, 2015 |
| BOLTON, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | May 1, 2024 |
| DOCKENDORF, NOREEN | CORPORATE DIRECTOR | Individual | N/A | May 1, 2024 |
| FULLER, JEANNE | CORPORATE DIRECTOR | Individual | N/A | May 1, 2021 |
| MCGOWEN, CHERYL | CORPORATE DIRECTOR | Individual | N/A | May 1, 2022 |
| RICE, BARBARA | CORPORATE DIRECTOR | Individual | N/A | May 1, 2024 |
| SIMMONS, MARLA | CORPORATE DIRECTOR | Individual | N/A | May 1, 2018 |
| TERRY, BARBARA | CORPORATE DIRECTOR | Individual | N/A | May 1, 2010 |
| WASHINGTON, ALLISON | CORPORATE DIRECTOR | Individual | N/A | May 1, 2020 |
| WESTMORELAND, MARTI | CORPORATE DIRECTOR | Individual | N/A | May 1, 2014 |
| WILLIAMS, CYNTHIA | CORPORATE DIRECTOR | Individual | N/A | May 1, 2024 |
| WILLIAMS, JOANN | CORPORATE DIRECTOR | Individual | N/A | May 1, 2023 |
| BURNS, DEE | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| WILLIAMS, DEBRA | CORPORATE OFFICER | Individual | N/A | Aug 18, 2015 |