• CMS rates this facility 3/5 stars (average)
• Has 83 certified beds with an average of 28.3 residents per day (34% occupancy)
• Last health inspection found 9 deficiencies (inspected Jul 30, 2025)
• No fines on record
• Total nursing staff: 3.93 hours per resident per day
• Staff turnover rate: 41.2%
• Part of the Real Property Health Facilities chain (9 facilities)
Willow Ridge Healthcare is a 3-star Medicare and Medicaid certified nursing home in Amery, Wisconsin with 83 certified beds. It has been operating since 1986. The facility scored at average compared to Wisconsin facilities.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe and appropriate respiratory care for a resident when needed.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| CHRISTINA JAYNE PENN MANAGEMENT TRUST | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 1, 2010 |
| PENN, CHRISTINA | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 100% | Jun 1, 2015 |
| REAL PROPERTY HEALTH FACILITIES CORP | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Aug 1, 1989 |
| HAWORTH, ALBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2021 |
| HAWORTH, ALBERT | CORPORATE OFFICER | Individual | N/A | May 1, 2021 |
| MARSH, DAWN | CORPORATE OFFICER | Individual | N/A | Apr 15, 1994 |
| DE COSTA, DENNIS | W-2 MANAGING EMPLOYEE | Individual | N/A | May 9, 2022 |
This chain operates 9 facilities. View all →