• CMS rates this facility 5/5 stars (above average)
• Has 50 certified beds with an average of 42.2 residents per day (84% occupancy)
• Last health inspection found 6 deficiencies (inspected Sep 18, 2024)
• No fines on record
• Total nursing staff: 5.31 hours per resident per day
• Staff turnover rate: 47.4%
St Croix Health Center is a 5-star Medicare and Medicaid certified nursing home in New Richmond, Wisconsin with 50 certified beds. It has been operating since 1990. The facility scored above average compared to Wisconsin facilities.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ensure medication error rates are not 5 percent or greater.
Ensure that residents are free from significant medication errors.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ST CROIX COUNTY | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 15, 2011 |
| HACKENMUELLER, SANDRA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2011 |
| LEAHY, LISA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2011 |
| NYGAARD, KRISTA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2011 |
| ROHRET, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 8, 2020 |
| STRENKE, FAY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2011 |
| ROHRET, ROBERT | CORPORATE DIRECTOR | Individual | N/A | Jun 8, 2020 |