• CMS rates this facility 5/5 stars (above average)
• Has 75 certified beds with an average of 59.3 residents per day (79% occupancy)
• Last health inspection found 5 deficiencies (inspected Jul 25, 2025)
• Has been fined a total of $21,442 across 1 fine(s)
• Total nursing staff: 4.13 hours per resident per day
• Staff turnover rate: 57.6% (high)
• Part of the Hyatt Family Facilities chain (5 facilities)
Willow Springs Care and Rehabilitation is a 5-star Medicare and Medicaid certified nursing home in Yakima, Washington with 75 certified beds. It has been operating since 1990. The facility scored above average compared to Washington facilities.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
PASARR screening for Mental disorders or Intellectual Disabilities
Post nurse staffing information every day.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Plan the resident's discharge to meet the resident's goals and needs.
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
PASARR screening for Mental disorders or Intellectual Disabilities
Provide care or services that was trauma informed and/or culturally competent.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Give residents a notice of rights, rules, services and charges.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Keep residents' personal and medical records private and confidential.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ensure each resident receives an accurate assessment.
PASARR screening for Mental disorders or Intellectual Disabilities
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Provide activities to meet all resident's needs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
+ 7 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HYATT FAMILY FACILITIES LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Feb 1, 2006 |
| HYATT, JEFFREY | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Feb 1, 2006 |
| HYATT, NORMAN | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | N/A | Feb 1, 2006 |
| CLEVELAND, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| BERK, HEIDI | W-2 MANAGING EMPLOYEE | Individual | N/A | Nov 1, 2012 |
| REPP, REBECCA | W-2 MANAGING EMPLOYEE | Individual | N/A | Oct 13, 2011 |
This chain operates 5 facilities. View all →