• CMS rates this facility 2/5 stars (below average)
• Has 99 certified beds with an average of 60.4 residents per day (61% occupancy)
• Last health inspection found 7 deficiencies (inspected Jan 17, 2025)
• No fines on record
• Total nursing staff: 3.64 hours per resident per day
• Staff turnover rate: 21.3%
• Part of the Acts Retirement-Life Communities chain (26 facilities)
Willowbrooke Ct Skilled Care Ctr at Bayleigh Chase is a 2-star Medicare and Medicaid certified nursing home in Easton, Maryland with 99 certified beds. It has been operating since 1982. The facility scored below average compared to Maryland facilities.
Ensure services provided by the nursing facility meet professional standards of quality.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe, appropriate pain management for a resident who requires such services.
Observe each nurse aide's job performance and give regular training.
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Ensure each resident receives an accurate assessment.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide activities to meet all resident's needs.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Have enough outside ventilation via a window or mechanical ventilation, or both.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ensure each resident receives an accurate assessment.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
+ 8 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ACTS COMMUNITIES OF MARYLAND, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2025 |
| ACTS MANAGEMENT SERVICES, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2022 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2022 |
| CHRISTIANSEN, KAREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 31, 2022 |
| FOX, GLENN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 31, 2022 |
| GRANT, GERALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 31, 2022 |
| GRANT, JONATHAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 31, 2022 |
| SHOCKLEY, NICHOLAS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| VALDIVIA, PEGGY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | CORPORATE DIRECTOR | Individual | N/A | Mar 31, 2020 |
| DESMARAIS, NORMAND | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| DETWEILER, HAROLD | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| FORREST, ANNE | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| GRANT, GERALD | CORPORATE DIRECTOR | Individual | N/A | Mar 31, 2020 |
| KELLY, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| LAWSON, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| NEARY, ANNE | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| PAQUETTE, ELLEN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| AHERN, SUSAN | CORPORATE OFFICER | Individual | N/A | Jul 15, 2021 |
| CHRISTIANSEN, KAREN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| FOX, GLENN | CORPORATE OFFICER | Individual | N/A | Mar 31, 2020 |
| GRANT, GERALD | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| GRANT, JONATHAN | CORPORATE OFFICER | Individual | N/A | Mar 31, 2020 |
| VALDIVIA, PEGGY | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| ACTS COMMUNITIES OF MARYLAND, INC. | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Dec 31, 2022 |
This chain operates 26 facilities. View all →