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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeCaliforniaArbor Hills Nursing Center

Arbor Hills Nursing Center

7800 Parkway Drive, La Mesa, CA 919426194602330
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
5/5
Beds
100
certified
1 fine(s) totaling $12,831

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 100 certified beds with an average of 86.1 residents per day (86% occupancy)

• Last health inspection found 19 deficiencies (inspected Nov 1, 2024)

• Has been fined a total of $12,831 across 1 fine(s)

• Total nursing staff: 4.31 hours per resident per day

• Staff turnover rate: 47.2%

• Part of the Generations Healthcare chain (33 facilities)

Arbor Hills Nursing Center is a 3-star Medicare and Medicaid certified nursing home in La Mesa, California with 100 certified beds. It has been operating since 1978. The facility scored at average compared to California facilities.

Beds
100
Avg Residents/Day
86.1
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 1, 1978
Sprinklers
Yes
Council
Resident
County
San Diego
Last Inspection
Nov 1, 2024
Deficiencies (Cycle 1)
19
Weighted Score
125.5
Infection Citations
0

Deficiency Citations (36)

F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 18, 2025Corrected: NoCycle: 1
F0636Minimal Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0688Actual Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0699Potential for Harm

Provide care or services that was trauma informed and/or culturally competent.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0814Potential for Harm

Dispose of garbage and refuse properly.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0847Potential for Harm

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0867Potential for Harm

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 1, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 14, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 9, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Apr 15, 2022Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Apr 15, 2022Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Apr 15, 2022Corrected: NoCycle: 2
F0694Potential for Harm

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Survey: Apr 15, 2022Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Apr 15, 2022Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Apr 15, 2022Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Apr 15, 2022Corrected: NoCycle: 2
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Apr 15, 2022Corrected: NoCycle: 2

+ 6 more deficiencies

Total Fines
$12,831
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineNov 1, 2024
$12,831

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.53 hrs
National avg: 2.35 hrs
LPN1.24 hrs
National avg: 0.86 hrs
RN0.53 hrs
National avg: 0.68 hrs
Total Nursing4.31 hrs
National avg: 3.89 hrs
Weekend Total3.79 hrs
National avg: 0.00 hrs
Physical Therapist0.13 hrs
National avg: 0.07 hrs
Total Turnover
47.2%
RN Turnover
50.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
LIFE GENERATIONS HEALTHCARE, LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganizationN/AFeb 1, 1998
MASTROCOLA, LOIS5% OR GREATER DIRECT OWNERSHIP INTERESTIndividualN/AFeb 1, 1998
OLDS, THOMAS5% OR GREATER DIRECT OWNERSHIP INTERESTIndividualN/AFeb 1, 1998
SMITH, FRED5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual13%Feb 1, 1998
LIFE GENERATIONS HEALTHCARE, LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AFeb 1, 1998
MASTROCOLA, LOISCORPORATE DIRECTORIndividualN/AFeb 1, 1998
OLDS, THOMASCORPORATE DIRECTORIndividualN/AFeb 1, 1998
MASTROCOLA, LOISCORPORATE OFFICERIndividualN/AFeb 1, 1998
OLDS, THOMASCORPORATE OFFICERIndividualN/AFeb 1, 1998
MASTROCOLA, LOISW-2 MANAGING EMPLOYEEIndividualN/ASep 20, 2023
BMO BANK NATIONAL ASSOCIATION5% OR GREATER SECURITY INTERESTOrganizationN/ASep 20, 2023

Nearby Nursing Homes

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Grossmont Post Acute Care

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La Mesa Healthcare Center

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Frequently Asked Questions

What is the CMS rating for Arbor Hills Nursing Center?▾
Arbor Hills Nursing Center has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated average.
Has Arbor Hills Nursing Center had any health inspection violations?▾
Arbor Hills Nursing Center had 19 deficiency citations in its most recent health inspection (Nov 1, 2024). The facility has been fined a total of $12,831 across 1 fine(s).
What are the staffing levels at Arbor Hills Nursing Center?▾
Arbor Hills Nursing Center provides 4.31 total nursing staff hours per resident per day, including 0.53 RN hours, 1.24 LPN hours, and 2.53 nurse aide hours. The total staff turnover rate is 47.2%.
How many beds does Arbor Hills Nursing Center have?▾
Arbor Hills Nursing Center has 100 certified beds with an average of 86.1 residents per day, resulting in approximately 86% occupancy. The facility is For profit - Limited Liability company owned and is part of the Generations Healthcare chain.
Are there other nursing homes near Arbor Hills Nursing Center?▾
Yes, there are 6 other nursing homes in La Mesa, California with an average rating of 4.1/5. You can compare all facilities on the La Mesa nursing homes page.

Part of Generations Healthcare

This chain operates 33 facilities. View all →