• CMS rates this facility 5/5 stars (above average)
• Has 24 certified beds with an average of 17.5 residents per day (73% occupancy)
• Last health inspection found 11 deficiencies (inspected Sep 13, 2024)
• No fines on record
• Total nursing staff: 6.02 hours per resident per day
• Staff turnover rate: 29.2%
• Part of the Front Porch chain (9 facilities)
Canterbury Woods is a 5-star Medicare certified nursing home in Pacific Grove, California with 24 certified beds. It has been operating since 1972. The facility scored above average compared to California facilities.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide activities to meet all resident's needs.
Provide enough food/fluids to maintain a resident's health.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure that residents are free from significant medication errors.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Provide and implement an infection prevention and control program.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure each resident receives an accurate assessment.
Provide activities to meet all resident's needs.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe and appropriate respiratory care for a resident when needed.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| FRONT PORCH COMMUNITIES AND SERVICES | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Apr 1, 2022 |
| AKOPYAN, GEVORK | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 12, 2022 |
| BANNER, RYAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 17, 2025 |
| BEHNAM, SHAIDA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 14, 2024 |
| CAIRNS, DAWN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 1, 2021 |
| HERZIG, RANDY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 13, 2016 |
| KELLY, SEAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 6, 2023 |
| MCMULLIN, MARY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 1, 2025 |
| NABOR-ANDOY, MERZA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 24, 2022 |
| OLSON, KARI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 1, 2021 |
| SALVADOR, EDUARDO | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 1, 2021 |
| DURANTEAU, NANCY | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| FORTE, VINCENT | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| HANDY, JOANNE | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| HEISING, MARY | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| JACOBS, LAURA | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2019 |
| KROEKER, KEVIN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2018 |
| MCGOVERN, MARION | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| PROCTOR, DEBORAH | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| TONNU, DIEMLAN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2018 |
| WESSON, OLIVER | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| WHITTAKER, SUSAN | CORPORATE DIRECTOR | Individual | N/A | Jan 23, 2018 |
| KELLY, SEAN | CORPORATE OFFICER | Individual | N/A | Mar 6, 2023 |
| SALVADOR, EDUARDO | CORPORATE OFFICER | Individual | N/A | Oct 3, 2017 |
| VRANICH, RACHEL | CORPORATE OFFICER | Individual | N/A | Jun 17, 2022 |
This chain operates 9 facilities. View all →