• CMS rates this facility 5/5 stars (above average)
• Has 99 certified beds with an average of 92.7 residents per day (94% occupancy)
• Last health inspection found 3 deficiencies (inspected Dec 19, 2024)
• No fines on record
• Total nursing staff: 4.18 hours per resident per day
• Staff turnover rate: 36.0%
Carmel Hills Care Center is a 5-star Medicare and Medicaid certified nursing home in Monterey, California with 99 certified beds. It has been operating since 1971. The facility scored above average compared to California facilities.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Allow residents to self-administer drugs if determined clinically appropriate.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Provide enough food/fluids to maintain a resident's health.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Implement a program that monitors antibiotic use.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ensure staff are vaccinated for COVID-19
Keep all essential equipment working safely.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide activities to meet all resident's needs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
+ 5 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| BOWERSOX, KIM | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 50% | Oct 30, 2014 |
| BOWERSOX, ROBERT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 50% | Oct 30, 2004 |
| TUBERA, MELANIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 1, 2014 |
| HELENIUS, MIKKO | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Jun 1, 2010 |
| BOWERSOX, KIM | W-2 MANAGING EMPLOYEE | Individual | N/A | Oct 30, 2004 |
| BOWERSOX, ROBERT | W-2 MANAGING EMPLOYEE | Individual | N/A | Oct 30, 2004 |
| DORSEY, CAROLE | W-2 MANAGING EMPLOYEE | Individual | N/A | Jun 6, 2014 |