• CMS rates this facility 3/5 stars (average)
• Has 120 certified beds with an average of 110 residents per day (92% occupancy)
• Last health inspection found 12 deficiencies (inspected Jan 29, 2025)
• No fines on record
• Total nursing staff: 3.73 hours per resident per day
• Staff turnover rate: 34.3%
• Part of the Civita Care Centers chain (6 facilities)
Civita Care Center at West River is a 3-star Medicare and Medicaid certified nursing home in Milford, Connecticut with 120 certified beds. It has been operating since 1992. The facility scored at average compared to Connecticut facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide enough food/fluids to maintain a resident's health.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Observe each nurse aide's job performance and give regular training.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Report COVID19 data to residents and families.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Assure that each resident’s assessment is updated at least once every 3 months.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide enough food/fluids to maintain a resident's health.
Observe each nurse aide's job performance and give regular training.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| CT6 OPCO HOLDCO LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Oct 1, 2024 |
| ESNH LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Oct 1, 2024 |
| JPNH LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Oct 1, 2024 |
| PEPPER, YEHUDA | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Oct 1, 2024 |
| SCHWARCZ, ELLIOT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Oct 1, 2024 |
| CLEARY, KEVIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2024 |
| PEPPER, YEHUDA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 9, 2025 |
| 245 ORANGE LLC | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Oct 1, 2024 |
| SCHWARCZ, ELLIOT | 5% OR GREATER MORTGAGE INTEREST | Individual | N/A | Oct 1, 2024 |
This chain operates 6 facilities. View all →