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HomeConnecticutCivita Care Center at West River

Civita Care Center at West River

245 Orange Avenue, Milford, CT 064602038765123WebsiteGoogle Maps
4.2on Google(81 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
3/5
Quality
5/5
Beds
120
certified

How Civita Care Center at West River Compares in Connecticut

Facility results compared with averages for CMS-certified nursing homes in Connecticut. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
CT average
3.0/5
Above state average
Health inspection rating
3/5
CT average
2.7/5
Above state average
Staffing rating
3/5
CT average
3.2/5
Close to state average
Nursing hours per resident
3.61 hrs/day
CT average
3.73 hrs/day
Close to state average
RN hours per resident
0.71 hrs/day
CT average
0.69 hrs/day
Close to state average
Staff turnover
30.6%
CT average
37.4%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the Connecticut average of 3.0/5.
Staff turnover is 30.6%, lower than the Connecticut average of 37.4%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
7
deficiency citations
Inspected Jan 26, 2023
Most recent cycle
12
deficiency citations
Inspected Jan 29, 2025
The most recent cycle recorded 5 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$15,341/mo
Connecticut median
Private Room
$16,425/mo
Connecticut median

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Civita Care Center at West River is a 4-star Medicare and Medicaid certified nursing home in Milford, Connecticut with 120 certified beds. It has been operating since 1992. Its overall CMS rating is 4 out of 5.

Beds
120
Avg Residents/Day
111.5
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 4, 1992
Sprinklers
Yes
Council
Resident
County
South Central Ct
Last Inspection
Jan 29, 2025
Deficiencies (Cycle 1)
12
Weighted Score
51.0
Infection Citations
0

Deficiency Citations (26)

F0882Potential for Harm

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0810Potential for Harm

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0885Minimal Harm

Report COVID19 data to residents and families.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Feb 14, 2020Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 14, 2020Corrected: NoCycle: 3
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Feb 14, 2020Corrected: NoCycle: 3
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Feb 14, 2020Corrected: NoCycle: 3
F0636Minimal Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Feb 14, 2020Corrected: NoCycle: 3
F0638Minimal Harm

Assure that each resident’s assessment is updated at least once every 3 months.

Survey: Feb 14, 2020Corrected: NoCycle: 3
F0730Minimal Harm

Observe each nurse aide's job performance and give regular training.

Survey: Feb 14, 2020Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.91 hrs
National avg: 2.32 hrs
LPN0.99 hrs
National avg: 0.86 hrs
RN0.71 hrs
National avg: 0.69 hrs
Total Nursing3.61 hrs
National avg: 3.86 hrs
Weekend Total3.13 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
30.6%
RN Turnover
42.9%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (22)

NameRoleTypeOwnership %Since
CT6 OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Oct 1, 2024
ESNH LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2024
JPNH LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2024
PEPPER, YEHUDA5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AOct 1, 2024
SCHWARCZ, ELLIOT5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AOct 1, 2024
245 ORANGE LLC5% OR GREATER MORTGAGE INTERESTOrganizationN/AOct 1, 2024
SCHWARCZ, ELLIOT5% OR GREATER MORTGAGE INTERESTIndividualN/AOct 1, 2024
PEPPER, YEHUDAMANAGING CONTROL - GOVERNING BODYIndividualN/AOct 1, 2024
CLEARY, KEVINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2024
PEPPER, YEHUDAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 9, 2025
245 ORANGE LLCADP OF THE SNFOrganizationN/AJan 9, 2025
CT6 PROPCO HOLDCO LLCADP OF THE SNFOrganizationN/AJan 9, 2025
ESNH LLCADP OF THE SNFOrganizationN/AJan 23, 2025
EVERFLOW HEALTHCARE LLCADP OF THE SNFOrganizationN/AJan 23, 2025
JPNH LLCADP OF THE SNFOrganizationN/AJan 23, 2025
SFNH LLCADP OF THE SNFOrganizationN/AJan 23, 2025
BALSAMO, JOSEPHADP OF THE SNFIndividualN/AJan 23, 2025
CLEARY, KEVINADP OF THE SNFIndividualN/AJan 23, 2025
FRIEDMAN, SAMUELADP OF THE SNFIndividualN/AJan 23, 2025
PEPPER, YEHUDAADP OF THE SNFIndividualN/AJan 23, 2025
SCHWARCZ, ELLIOTADP OF THE SNFIndividualN/AOct 1, 2024
TEMPLER, DAVIDADP OF THE SNFIndividualN/AJan 23, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Civita Care Center at West River and nearby alternatives.

All Connecticut facilities
Civita Care Center at West River
Milford, CTCurrent facility
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: None
Civita Care Center at Milford
Milford, CT1.2 miAbuse flag
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $14,433
Milford Health and Rehabilitation Center
Milford, CT2.3 mi
CMS
5/5
Health
4/5
Staffing
3/5
Recorded fines: $19,122
Lord Chamberlain Nursing & Rehabilitation Center
Stratford, CT2.6 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $7,443
Lord Chamberlain Manor Nursing & Rehabilitation Ce
Stratford, CT2.6 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $14,069
Orange Health Care Center
Orange, CT4.0 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Masonicare at Bishop Wicke Health & Rehabilitation
Shelton, CT4.1 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $8,018
FacilityDistanceCMSHealthStaffingRecorded fines
Civita Care Center at West River
Milford, CT · Current facility
—4/53/53/5None recorded
Civita Care Center at Milford
Milford, CT
1.2 mi2/52/53/5$14,433
Milford Health and Rehabilitation Center
Milford, CT
2.3 mi5/54/53/5$19,122
Lord Chamberlain Nursing & Rehabilitation Center
Stratford, CT
2.6 mi2/52/53/5$7,443
Lord Chamberlain Manor Nursing & Rehabilitation Ce
Stratford, CT
2.6 mi1/51/51/5$14,069
Orange Health Care Center
Orange, CT
4.0 mi5/55/55/5None recorded
Masonicare at Bishop Wicke Health & Rehabilitation
Shelton, CT
4.1 mi3/53/54/5$8,018

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Civita Care Center at West River?▾
Civita Care Center at West River has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated above average.
How much does Civita Care Center at West River cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Connecticut is $15,341/month for a semi-private room and $16,425/month for a private room (Genworth/CareScout 2024). Civita Care Center at West River participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Civita Care Center at West River had any health inspection violations?▾
Civita Care Center at West River had 12 deficiency citations in its most recent health inspection (Jan 29, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Civita Care Center at West River?▾
Civita Care Center at West River provides 3.61 total nursing staff hours per resident per day, including 0.71 RN hours, 0.99 LPN hours, and 1.91 nurse aide hours. The total staff turnover rate is 30.6%.
How many beds does Civita Care Center at West River have?▾
Civita Care Center at West River has 120 certified beds with an average of 111.5 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Limited Liability company owned and is part of the Civita Care Centers chain.
Are there other nursing homes near Civita Care Center at West River?▾
Yes. This page lists 6 nearby nursing homes in Connecticut, including 2 in Milford. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Civita Care Center at West River?▾
On Google Maps, Civita Care Center at West River has a rating of 4.2 out of 5 based on 81 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Civita Care Centers

This chain operates 6 facilities. View all →