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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeConnecticutCivita Care Center at West River

Civita Care Center at West River

245 Orange Avenue, Milford, CT 064602038765123
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
4/5
Quality
4/5
Beds
120
certified

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 120 certified beds with an average of 110 residents per day (92% occupancy)

• Last health inspection found 12 deficiencies (inspected Jan 29, 2025)

• No fines on record

• Total nursing staff: 3.73 hours per resident per day

• Staff turnover rate: 34.3%

• Part of the Civita Care Centers chain (6 facilities)

Civita Care Center at West River is a 3-star Medicare and Medicaid certified nursing home in Milford, Connecticut with 120 certified beds. It has been operating since 1992. The facility scored at average compared to Connecticut facilities.

Beds
120
Avg Residents/Day
110
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 4, 1992
Sprinklers
Yes
Council
Resident
County
South Central Ct
Last Inspection
Jan 29, 2025
Deficiencies (Cycle 1)
12
Weighted Score
51.0
Infection Citations
0

Deficiency Citations (26)

F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0810Potential for Harm

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0882Potential for Harm

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0885Minimal Harm

Report COVID19 data to residents and families.

Survey: Jan 26, 2023Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Feb 14, 2020Corrected: NoCycle: 3
F0636Minimal Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Feb 14, 2020Corrected: NoCycle: 3
F0638Minimal Harm

Assure that each resident’s assessment is updated at least once every 3 months.

Survey: Feb 14, 2020Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 14, 2020Corrected: NoCycle: 3
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Feb 14, 2020Corrected: NoCycle: 3
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Feb 14, 2020Corrected: NoCycle: 3
F0730Minimal Harm

Observe each nurse aide's job performance and give regular training.

Survey: Feb 14, 2020Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.94 hrs
National avg: 2.35 hrs
LPN1.13 hrs
National avg: 0.86 hrs
RN0.66 hrs
National avg: 0.68 hrs
Total Nursing3.73 hrs
National avg: 3.89 hrs
Weekend Total3.18 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
34.3%
RN Turnover
38.9%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (9)

NameRoleTypeOwnership %Since
CT6 OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Oct 1, 2024
ESNH LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2024
JPNH LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AOct 1, 2024
PEPPER, YEHUDA5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AOct 1, 2024
SCHWARCZ, ELLIOT5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AOct 1, 2024
CLEARY, KEVINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2024
PEPPER, YEHUDAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 9, 2025
245 ORANGE LLC5% OR GREATER MORTGAGE INTERESTOrganizationN/AOct 1, 2024
SCHWARCZ, ELLIOT5% OR GREATER MORTGAGE INTERESTIndividualN/AOct 1, 2024

Nearby Nursing Homes

All Connecticut facilities

Civita Care Center at Milford

Milford, CT · 120 beds

For profit$14,433 in finesAbuse
Health
Staffing
Quality
1.2 mi

Milford Health and Rehabilitation Center

Milford, CT · 120 beds

For profit
Health
Staffing
Quality
2.3 mi

Frequently Asked Questions

What is the CMS rating for Civita Care Center at West River?▾
Civita Care Center at West River has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated average.
Has Civita Care Center at West River had any health inspection violations?▾
Civita Care Center at West River had 12 deficiency citations in its most recent health inspection (Jan 29, 2025). The facility has no fines on record.
What are the staffing levels at Civita Care Center at West River?▾
Civita Care Center at West River provides 3.73 total nursing staff hours per resident per day, including 0.66 RN hours, 1.13 LPN hours, and 1.94 nurse aide hours. The total staff turnover rate is 34.3%.
How many beds does Civita Care Center at West River have?▾
Civita Care Center at West River has 120 certified beds with an average of 110 residents per day, resulting in approximately 92% occupancy. The facility is For profit - Limited Liability company owned and is part of the Civita Care Centers chain.
Are there other nursing homes near Civita Care Center at West River?▾
Yes, there are 2 other nursing homes in Milford, Connecticut with an average rating of 3/5. You can compare all facilities on the Milford nursing homes page.

Part of Civita Care Centers

This chain operates 6 facilities. View all →