• CMS rates this facility 5/5 stars (above average)
• Has 144 certified beds with an average of 73.3 residents per day (51% occupancy)
• Last health inspection found 8 deficiencies (inspected Apr 25, 2024)
• Has been fined a total of $31,837 across 1 fine(s)
• Total nursing staff: 6.22 hours per resident per day
• Staff turnover rate: 55.1% (high)
Delaware Veterans Home is a 5-star Medicare and Medicaid certified nursing home in Milford, Delaware with 144 certified beds. It has been operating since 2007. The facility scored above average compared to Delaware facilities.
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide and implement an infection prevention and control program.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Reasonably accommodate the needs and preferences of each resident.
Assess the resident when there is a significant change in condition
Ensure each resident receives an accurate assessment.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Allow residents to self-administer drugs if determined clinically appropriate.
Ensure each resident receives an accurate assessment.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Assist a resident in gaining access to vision and hearing services.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide routine and 24-hour emergency dental care for each resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ERHART, CAROL | CORPORATE DIRECTOR | Individual | N/A | Oct 20, 2020 |
| PETERSON, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | Mar 8, 2010 |
| CANNON, JOHN | CORPORATE OFFICER | Individual | N/A | Dec 19, 2022 |
| SATTERLY, LISA | CORPORATE OFFICER | Individual | N/A | May 1, 2022 |
| GROFF, SANDRA | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 27, 2012 |
| PETERSON, WILLIAM | W-2 MANAGING EMPLOYEE | Individual | N/A | Mar 8, 2010 |