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HomeDelawarePolaris Healthcare and Rehabilitation Center

Polaris Healthcare and Rehabilitation Center

21 W Clarke Avenue, Milford, DE 199633025037650WebsiteGoogle Maps
3.8on Google(59 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
2/5
Quality
4/5
Beds
100
certified
3 fine(s) totaling $153,884

How Polaris Healthcare and Rehabilitation Center Compares in Delaware

Facility results compared with averages for CMS-certified nursing homes in Delaware. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
DE average
3.2/5
Below state average
Health inspection rating
2/5
DE average
2.7/5
Below state average
Staffing rating
2/5
DE average
4.0/5
Below state average
Nursing hours per resident
3.96 hrs/day
DE average
4.35 hrs/day
Below state average
RN hours per resident
0.76 hrs/day
DE average
0.97 hrs/day
Below state average
Staff turnover
67.8%
DE average
41.3%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Delaware average of 3.2/5.
Its 2/5 health inspection rating is below the Delaware average of 2.7/5.
Reported nursing time is 3.96 hours per resident per day, below the state average of 4.35.
Reported RN time is 0.76 hours per resident per day, below the state average of 0.97.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
44
deficiency citations
Inspected Jan 28, 2025
Most recent cycle
9
deficiency citations
Inspected Feb 11, 2026
The most recent cycle recorded 35 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$12,167/mo
Delaware median
Private Room
$13,567/mo
Delaware median
Sussex County 65+
70,195
29.2% of county
County Population
240,668
Sussex County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Polaris Healthcare and Rehabilitation Center is a 2-star Medicare and Medicaid certified nursing home in Milford, Delaware with 100 certified beds. It has been operating since 2020. Its overall CMS rating is 2 out of 5.

Beds
100
Avg Residents/Day
93.8
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Apr 18, 2020
Sprinklers
Yes
Council
Resident
County
Sussex
Last Inspection
Feb 11, 2026
Deficiencies (Cycle 1)
9
Weighted Score
122.3
Infection Citations
0

Deficiency Citations (67)

F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 11, 2026Corrected: NoCycle: 1
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Feb 11, 2026Corrected: NoCycle: 1
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Feb 11, 2026Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Feb 11, 2026Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 11, 2026Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 11, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 11, 2026Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Aug 11, 2025Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Aug 11, 2025Corrected: NoCycle: 1
F0760Immediate Jeopardy

Ensure that residents are free from significant medication errors.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0697Actual Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0567Potential for Harm

Honor the resident's right to manage his or her financial affairs.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0622Potential for Harm

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0626Potential for Harm

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jan 28, 2025Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Jan 28, 2025Corrected: NoCycle: 2

+ 37 more deficiencies

Total Fines
$153,884
Number of Fines
3
Payment Denials
0
Total Penalties
3

Penalty History

FineApr 11, 2024
$12,831
FineFeb 11, 2026
$26,685
FineJan 28, 2025
$114,368

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.94 hrs
National avg: 2.32 hrs
LPN1.26 hrs
National avg: 0.86 hrs
RN0.76 hrs
National avg: 0.69 hrs
Total Nursing3.96 hrs
National avg: 3.86 hrs
Weekend Total3.67 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
67.8%
RN Turnover
79.4%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (4)

NameRoleTypeOwnership %Since
GELLEY, LEAH5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual5%May 20, 2019
GELLEY, MEIR5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual95%May 20, 2019
GELLEY, MEIRW-2 MANAGING EMPLOYEEIndividualN/AMay 20, 2019
NATIONWIDE HEALTHCARE SERVICESOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMay 20, 2019

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Polaris Healthcare and Rehabilitation Center and nearby alternatives.

All Delaware facilities
Polaris Healthcare and Rehabilitation Center
Milford, DECurrent facility
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $153,884
Milford Center
Milford, DE2,112 ft
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $176,862
Delaware Veterans Home
Milford, DE2.3 miAbuse flag
CMS
4/5
Health
2/5
Staffing
5/5
Recorded fines: $118,757
Delaware Bay Rehabilitation and Healthcare Center
Georgetown, DE14.9 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $62,618
Excelcare at Lewes LLC
Lewes, DE17.5 miAbuse flag
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $106,560
Bay Terrace Rehabilitation and Health Center
Dover, DE17.7 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $42,862
Center at Eden Hill, LLC
Dover, DE18.0 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Polaris Healthcare and Rehabilitation Center
Milford, DE · Current facility
—2/52/52/5$153,884
Milford Center
Milford, DE
2,112 ft2/52/54/5$176,862
Delaware Veterans Home
Milford, DE
2.3 mi4/52/55/5$118,757
Delaware Bay Rehabilitation and Healthcare Center
Georgetown, DE
14.9 mi2/52/53/5$62,618
Excelcare at Lewes LLC
Lewes, DE
17.5 mi2/52/53/5$106,560
Bay Terrace Rehabilitation and Health Center
Dover, DE
17.7 mi3/53/54/5$42,862
Center at Eden Hill, LLC
Dover, DE
18.0 mi5/54/55/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Polaris Healthcare and Rehabilitation Center?▾
Polaris Healthcare and Rehabilitation Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated below average.
How much does Polaris Healthcare and Rehabilitation Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Delaware is $12,167/month for a semi-private room and $13,567/month for a private room (Genworth/CareScout 2024). Polaris Healthcare and Rehabilitation Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Polaris Healthcare and Rehabilitation Center had any health inspection violations?▾
Polaris Healthcare and Rehabilitation Center had 9 deficiency citations in its most recent health inspection (Feb 11, 2026). The current CMS dataset records 3 fine(s) totaling $153,884.
What are the staffing levels at Polaris Healthcare and Rehabilitation Center?▾
Polaris Healthcare and Rehabilitation Center provides 3.96 total nursing staff hours per resident per day, including 0.76 RN hours, 1.26 LPN hours, and 1.94 nurse aide hours. The total staff turnover rate is 67.8%.
How many beds does Polaris Healthcare and Rehabilitation Center have?▾
Polaris Healthcare and Rehabilitation Center has 100 certified beds with an average of 93.8 residents per day, resulting in approximately 94% occupancy. The facility is For profit - Limited Liability company owned and is part of the Nationwide Healthcare Services chain.
Are there other nursing homes near Polaris Healthcare and Rehabilitation Center?▾
Yes. This page lists 6 nearby nursing homes in Delaware, including 2 in Milford. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Polaris Healthcare and Rehabilitation Center?▾
On Google Maps, Polaris Healthcare and Rehabilitation Center has a rating of 3.8 out of 5 based on 59 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Nationwide Healthcare Services

This chain operates 7 facilities. View all →