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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeDelawarePolaris Healthcare and Rehabilitation Center

Polaris Healthcare and Rehabilitation Center

21 W Clarke Avenue, Milford, DE 199633025037650
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
2/5
Quality
3/5
Beds
100
certified
Special Focus Facility: SFF Candidate
2 fine(s) totaling $127,199

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 100 certified beds with an average of 91 residents per day (91% occupancy)

• Last health inspection found 32 deficiencies (inspected Jan 28, 2025)

• Has been fined a total of $127,199 across 2 fine(s)

• Total nursing staff: 4.19 hours per resident per day

• Staff turnover rate: 70.5% (high)

• Part of the Nationwide Healthcare Services chain (7 facilities)

Polaris Healthcare and Rehabilitation Center is a 1-star Medicare and Medicaid certified nursing home in Milford, Delaware with 100 certified beds. It has been operating since 2020. The facility scored below average compared to Delaware facilities.

Beds
100
Avg Residents/Day
91
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Apr 18, 2020
Sprinklers
Yes
Council
Resident
County
Sussex
Last Inspection
Jan 28, 2025
Deficiencies (Cycle 1)
32
Weighted Score
338.0
Infection Citations
0

Deficiency Citations (89)

F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Aug 11, 2025Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Aug 11, 2025Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0697Actual Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0941Potential for Harm

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0942Potential for Harm

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0944Potential for Harm

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0945Potential for Harm

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0946Potential for Harm

Provide training in compliance and ethics.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0947Potential for Harm

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0949Potential for Harm

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0622Potential for Harm

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jan 28, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 28, 2025Corrected: NoCycle: 1

+ 59 more deficiencies

Total Fines
$127,199
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineApr 11, 2024
$12,831
FineJan 28, 2025
$114,368

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.18 hrs
National avg: 2.35 hrs
LPN1.17 hrs
National avg: 0.86 hrs
RN0.83 hrs
National avg: 0.68 hrs
Total Nursing4.19 hrs
National avg: 3.89 hrs
Weekend Total3.83 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
70.5%
RN Turnover
69.4%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (4)

NameRoleTypeOwnership %Since
GELLEY, LEAH5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual5%May 20, 2019
GELLEY, MEIR5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual95%May 20, 2019
NATIONWIDE HEALTHCARE SERVICESOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMay 20, 2019
GELLEY, MEIRW-2 MANAGING EMPLOYEEIndividualN/AMay 20, 2019

Nearby Nursing Homes

All Delaware facilities

Milford Center

Milford, DE · 136 beds

Not Rated
For profit$176,862 in fines
Health
Not Rated
Staffing
Not Rated
Quality
Not Rated
2009 ft

Delaware Veterans Home

Milford, DE · 144 beds

Government$31,837 in fines
Health
Staffing
Quality
2.3 mi

Frequently Asked Questions

What is the CMS rating for Polaris Healthcare and Rehabilitation Center?▾
Polaris Healthcare and Rehabilitation Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 2/5, and quality measures rating of 3/5. This facility is rated below average.
Has Polaris Healthcare and Rehabilitation Center had any health inspection violations?▾
Polaris Healthcare and Rehabilitation Center had 32 deficiency citations in its most recent health inspection (Jan 28, 2025). The facility has been fined a total of $127,199 across 2 fine(s).
What are the staffing levels at Polaris Healthcare and Rehabilitation Center?▾
Polaris Healthcare and Rehabilitation Center provides 4.19 total nursing staff hours per resident per day, including 0.83 RN hours, 1.17 LPN hours, and 2.18 nurse aide hours. The total staff turnover rate is 70.5%.
How many beds does Polaris Healthcare and Rehabilitation Center have?▾
Polaris Healthcare and Rehabilitation Center has 100 certified beds with an average of 91 residents per day, resulting in approximately 91% occupancy. The facility is For profit - Limited Liability company owned and is part of the Nationwide Healthcare Services chain.
Are there other nursing homes near Polaris Healthcare and Rehabilitation Center?▾
Yes, there are 2 other nursing homes in Milford, Delaware with an average rating of 3/5. You can compare all facilities on the Milford nursing homes page.

Part of Nationwide Healthcare Services

This chain operates 7 facilities. View all →