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HomeDelawareMilford Center

Milford Center

700 Marvel Road, Milford, DE 199633024223303WebsiteGoogle Maps
4.0on Google(63 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
4/5
Quality
4/5
Beds
136
certified
3 fine(s) totaling $176,862

How Milford Center Compares in Delaware

Facility results compared with averages for CMS-certified nursing homes in Delaware. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
DE average
3.2/5
Below state average
Health inspection rating
2/5
DE average
2.7/5
Below state average
Staffing rating
4/5
DE average
4.0/5
Close to state average
Nursing hours per resident
3.95 hrs/day
DE average
4.35 hrs/day
Below state average
RN hours per resident
0.85 hrs/day
DE average
0.97 hrs/day
Below state average
Staff turnover
42.0%
DE average
41.3%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Delaware average of 3.2/5.
Its 2/5 health inspection rating is below the Delaware average of 2.7/5.
Reported nursing time is 3.95 hours per resident per day, below the state average of 4.35.
Reported RN time is 0.85 hours per resident per day, below the state average of 0.97.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
42
deficiency citations
Inspected Nov 17, 2025
Most recent cycle
12
deficiency citations
Inspected Mar 9, 2026
The most recent cycle recorded 30 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$12,167/mo
Delaware median
Private Room
$13,567/mo
Delaware median
Sussex County 65+
70,195
29.2% of county
County Population
240,668
Sussex County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Milford Center is a 2-star Medicare and Medicaid certified nursing home in Milford, Delaware with 136 certified beds. It has been operating since 1969. Its overall CMS rating is 2 out of 5.

Beds
136
Avg Residents/Day
89.3
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 30, 1969
Sprinklers
Yes
Council
Resident
County
Sussex
Last Inspection
Mar 9, 2026
Deficiencies (Cycle 1)
12
Weighted Score
116.8
Infection Citations
0

Deficiency Citations (61)

F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Mar 9, 2026Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Mar 9, 2026Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 9, 2026Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 9, 2026Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Mar 9, 2026Corrected: NoCycle: 1
F0685Potential for Harm

Assist a resident in gaining access to vision and hearing services.

Survey: Mar 9, 2026Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Mar 9, 2026Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Mar 9, 2026Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Mar 9, 2026Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Dec 3, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Dec 3, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Dec 3, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Nov 17, 2025Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 17, 2025Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Nov 17, 2025Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Nov 17, 2025Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Nov 17, 2025Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Nov 17, 2025Corrected: NoCycle: 2
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Nov 17, 2025Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 17, 2025Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jun 26, 2025Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 25, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Nov 25, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 25, 2024Corrected: NoCycle: 2
F0692Actual Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Nov 25, 2024Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 25, 2024Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Nov 25, 2024Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Nov 25, 2024Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 25, 2024Corrected: NoCycle: 3
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Nov 25, 2024Corrected: NoCycle: 3

+ 31 more deficiencies

Total Fines
$176,862
Number of Fines
3
Payment Denials
0
Total Penalties
3

Penalty History

FineJun 26, 2025
$14,508
FineFeb 27, 2024
$57,658
FineNov 25, 2024
$104,696

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.19 hrs
National avg: 2.32 hrs
LPN0.91 hrs
National avg: 0.86 hrs
RN0.85 hrs
National avg: 0.69 hrs
Total Nursing3.95 hrs
National avg: 3.86 hrs
Weekend Total3.58 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
42.0%
RN Turnover
38.9%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (17)

NameRoleTypeOwnership %Since
GENESIS DE HOLDINGS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Apr 1, 2011
FC-GEN OPERATIONS INVESTMENT LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GEN OPERATIONS I LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GEN OPERATIONS II LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS HEALTHCARE INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS HEALTHCARE LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS OPERATIONS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AApr 1, 2011
SUN HEALTHCARE GROUP INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
WHITMAN, ARNOLD5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AFeb 2, 2015
BERG, MICHAELCORPORATE OFFICERIndividualN/AMar 2, 2015
BRIDGEFORD, LAURACORPORATE OFFICERIndividualN/AJun 1, 2024
MENDELSON, AVICORPORATE OFFICERIndividualN/AApr 1, 2024
RADCLIFFE, STACEYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 17, 2024
GENESIS OPERATIONS LLCADP OF THE SNFOrganizationN/AJan 27, 2025
MONTIGNEY, PAULADP OF THE SNFIndividualN/AJan 27, 2025
RADCLIFFE, STACEYADP OF THE SNFIndividualN/AJan 28, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Milford Center and nearby alternatives.

All Delaware facilities
Milford Center
Milford, DECurrent facility
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $176,862
Polaris Healthcare and Rehabilitation Center
Milford, DE2,112 ft
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $153,884
Delaware Veterans Home
Milford, DE2.1 miAbuse flag
CMS
4/5
Health
2/5
Staffing
5/5
Recorded fines: $118,757
Delaware Bay Rehabilitation and Healthcare Center
Georgetown, DE15.0 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $62,618
Bay Terrace Rehabilitation and Health Center
Dover, DE17.6 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $42,862
Center at Eden Hill, LLC
Dover, DE17.8 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Excelcare at Lewes LLC
Lewes, DE17.9 miAbuse flag
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $106,560
FacilityDistanceCMSHealthStaffingRecorded fines
Milford Center
Milford, DE · Current facility
—2/52/54/5$176,862
Polaris Healthcare and Rehabilitation Center
Milford, DE
2,112 ft2/52/52/5$153,884
Delaware Veterans Home
Milford, DE
2.1 mi4/52/55/5$118,757
Delaware Bay Rehabilitation and Healthcare Center
Georgetown, DE
15.0 mi2/52/53/5$62,618
Bay Terrace Rehabilitation and Health Center
Dover, DE
17.6 mi3/53/54/5$42,862
Center at Eden Hill, LLC
Dover, DE
17.8 mi5/54/55/5None recorded
Excelcare at Lewes LLC
Lewes, DE
17.9 mi2/52/53/5$106,560

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Milford Center?▾
Milford Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated below average.
How much does Milford Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Delaware is $12,167/month for a semi-private room and $13,567/month for a private room (Genworth/CareScout 2024). Milford Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Milford Center had any health inspection violations?▾
Milford Center had 12 deficiency citations in its most recent health inspection (Mar 9, 2026). The current CMS dataset records 3 fine(s) totaling $176,862.
What are the staffing levels at Milford Center?▾
Milford Center provides 3.95 total nursing staff hours per resident per day, including 0.85 RN hours, 0.91 LPN hours, and 2.19 nurse aide hours. The total staff turnover rate is 42.0%.
How many beds does Milford Center have?▾
Milford Center has 136 certified beds with an average of 89.3 residents per day, resulting in approximately 66% occupancy. The facility is For profit - Corporation owned and is part of the Genesis Healthcare chain.
Are there other nursing homes near Milford Center?▾
Yes. This page lists 6 nearby nursing homes in Delaware, including 2 in Milford. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Milford Center?▾
On Google Maps, Milford Center has a rating of 4.0 out of 5 based on 63 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Genesis Healthcare

This chain operates 185 facilities. View all →