NursingHomes.us
StatesRankingsCompare

Browse

  • All States
  • Rankings
  • Compare

Resources

  • About Us
  • Data Sources
  • Contact

About

  • About Us
  • Data Sources
  • Contact
  • Privacy Policy
  • Terms of Use

Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMassachusettsDexter House Healthcare

Dexter House Healthcare

120 Main Street, Malden, MA 021487813245600
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
3/5
Quality
5/5
Beds
130
certified

Key Findings

• CMS rates this facility 4/5 stars (above average)

• Has 130 certified beds with an average of 97.5 residents per day (75% occupancy)

• Last health inspection found 10 deficiencies (inspected Sep 26, 2025)

• No fines on record

• Total nursing staff: 3.34 hours per resident per day

• Staff turnover rate: 27.6%

• Part of the Next Step Healthcare chain (14 facilities)

Dexter House Healthcare is a 4-star Medicare and Medicaid certified nursing home in Malden, Massachusetts with 130 certified beds. It has been operating since 1967. The facility scored above average compared to Massachusetts facilities.

Beds
130
Avg Residents/Day
97.5
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 7, 1967
Sprinklers
Yes
Council
Resident
County
Middlesex
Last Inspection
Sep 26, 2025
Deficiencies (Cycle 1)
10
Weighted Score
49.0
Infection Citations
0

Deficiency Citations (20)

F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Sep 2, 2025Corrected: NoCycle: 1
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0790Potential for Harm

Provide routine and 24-hour emergency dental care for each resident.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0909Potential for Harm

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Sep 28, 2023Corrected: NoCycle: 3
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Sep 28, 2023Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.86 hrs
National avg: 2.35 hrs
LPN0.45 hrs
National avg: 0.86 hrs
RN1.04 hrs
National avg: 0.68 hrs
Total Nursing3.34 hrs
National avg: 3.89 hrs
Weekend Total3.04 hrs
National avg: 0.00 hrs
Physical Therapist0.01 hrs
National avg: 0.07 hrs
Total Turnover
27.6%
RN Turnover
42.9%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
NEXT STEP HEALTHCARE LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Sep 1, 2017
DELL'ANNO, DAMIAN5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual50%Sep 1, 2017
STEPHAN, WILLIAM5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual50%Sep 1, 2017
NEXT STEP HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ASep 1, 2017
BERDZENISHVILI, MAYAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 27, 2020
SAUVE, JOANNEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2017
DELL'ANNO, DAMIANCORPORATE OFFICERIndividualN/ASep 1, 2017
STEPHAN, WILLIAMCORPORATE OFFICERIndividualN/ASep 1, 2017

Frequently Asked Questions

What is the CMS rating for Dexter House Healthcare?▾
Dexter House Healthcare has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated above average.
Has Dexter House Healthcare had any health inspection violations?▾
Dexter House Healthcare had 10 deficiency citations in its most recent health inspection (Sep 26, 2025). The facility has no fines on record.
What are the staffing levels at Dexter House Healthcare?▾
Dexter House Healthcare provides 3.34 total nursing staff hours per resident per day, including 1.04 RN hours, 0.45 LPN hours, and 1.86 nurse aide hours. The total staff turnover rate is 27.6%.
How many beds does Dexter House Healthcare have?▾
Dexter House Healthcare has 130 certified beds with an average of 97.5 residents per day, resulting in approximately 75% occupancy. The facility is For profit - Limited Liability company owned and is part of the Next Step Healthcare chain.

Part of Next Step Healthcare

This chain operates 14 facilities. View all →