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HomeMassachusettsDexter House Healthcare

Dexter House Healthcare

120 Main Street, Malden, MA 021487813245600Google Maps
2.5on Google(38 reviews)
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
4/5
Quality
4/5
Beds
130
certified

How Dexter House Healthcare Compares in Massachusetts

Facility results compared with averages for CMS-certified nursing homes in Massachusetts. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
3/5
MA average
3.0/5
Close to state average
Health inspection rating
3/5
MA average
3.0/5
Close to state average
Staffing rating
4/5
MA average
3.1/5
Above state average
Nursing hours per resident
3.37 hrs/day
MA average
3.87 hrs/day
Below state average
RN hours per resident
0.98 hrs/day
MA average
0.65 hrs/day
Above state average
Staff turnover
21.1%
MA average
38.2%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Reported nursing time is 3.37 hours per resident per day, below the state average of 3.87.
Reported RN time is 0.98 hours per resident per day, above the state average of 0.65.
Staff turnover is 21.1%, lower than the Massachusetts average of 38.2%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
8
deficiency citations
Inspected Oct 2, 2024
Most recent cycle
10
deficiency citations
Inspected Sep 26, 2025
The most recent cycle recorded 2 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$14,296/mo
Massachusetts median
Private Room
$15,189/mo
Massachusetts median
Middlesex County 65+
255,404
15.7% of county
County Population
1,623,109
Middlesex County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Dexter House Healthcare is a 3-star Medicare and Medicaid certified nursing home in Malden, Massachusetts with 130 certified beds. It has been operating since 1967. Its overall CMS rating is 3 out of 5.

Beds
130
Avg Residents/Day
94.9
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 7, 1967
Sprinklers
Yes
Council
Resident
County
Middlesex
Last Inspection
Sep 26, 2025
Deficiencies (Cycle 1)
10
Weighted Score
49.0
Infection Citations
0

Deficiency Citations (20)

F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Sep 2, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0909Potential for Harm

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0790Potential for Harm

Provide routine and 24-hour emergency dental care for each resident.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Sep 28, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Sep 28, 2023Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.88 hrs
National avg: 2.32 hrs
LPN0.52 hrs
National avg: 0.86 hrs
RN0.98 hrs
National avg: 0.69 hrs
Total Nursing3.37 hrs
National avg: 3.86 hrs
Weekend Total3.05 hrs
National avg: 0.00 hrs
Physical Therapist0.01 hrs
National avg: 0.07 hrs
Total Turnover
21.1%
RN Turnover
43.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
DELL'ANNO, DAMIANCORPORATE OFFICERIndividualN/ASep 1, 2017
STEPHAN, WILLIAMCORPORATE OFFICERIndividualN/ASep 1, 2017
NEXT STEP HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ASep 1, 2017
BERDZENISHVILI, MAYAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 27, 2020
SAUVE, JOANNEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2017
NEXT STEP HEALTHCARE LLCADP OF THE SNFOrganizationN/AJul 1, 2025
BERDZENISHVILI, MAYAADP OF THE SNFIndividualN/ANov 27, 2020
SAUVE, JOANNEADP OF THE SNFIndividualN/ASep 1, 2017

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Dexter House Healthcare and nearby alternatives.

All Massachusetts facilities
Dexter House Healthcare
Malden, MACurrent facility
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: None
Regalcare at Glen Ridge
Medford, MA1.4 mi
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $286,020
Rehabilitation & Nursing Center at Everett (the)
Everett, MA1.6 mi
CMS
3/5
Health
4/5
Staffing
4/5
Recorded fines: None
The Massachusetts Veterans Home at Chelsea
Chelsea, MA2.1 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Leonard Florence Center for Living
Chelsea, MA2.2 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Katzman Family Center for Living
Chelsea, MA2.3 mi
CMS
5/5
Health
5/5
Staffing
4/5
Recorded fines: None
Regalcare at Courtyard-Medford
Medford, MA2.3 miAbuse flag
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $165,163
FacilityDistanceCMSHealthStaffingRecorded fines
Dexter House Healthcare
Malden, MA · Current facility
—3/53/54/5None recorded
Regalcare at Glen Ridge
Medford, MA
1.4 mi1/51/54/5$286,020
Rehabilitation & Nursing Center at Everett (the)
Everett, MA
1.6 mi3/54/54/5None recorded
The Massachusetts Veterans Home at Chelsea
Chelsea, MA
2.1 mi4/54/54/5None recorded
Leonard Florence Center for Living
Chelsea, MA
2.2 mi5/55/55/5None recorded
Katzman Family Center for Living
Chelsea, MA
2.3 mi5/55/54/5None recorded
Regalcare at Courtyard-Medford
Medford, MA
2.3 mi1/51/53/5$165,163

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Dexter House Healthcare?▾
Dexter House Healthcare has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated average.
How much does Dexter House Healthcare cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Massachusetts is $14,296/month for a semi-private room and $15,189/month for a private room (Genworth/CareScout 2024). Dexter House Healthcare participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Dexter House Healthcare had any health inspection violations?▾
Dexter House Healthcare had 10 deficiency citations in its most recent health inspection (Sep 26, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Dexter House Healthcare?▾
Dexter House Healthcare provides 3.37 total nursing staff hours per resident per day, including 0.98 RN hours, 0.52 LPN hours, and 1.88 nurse aide hours. The total staff turnover rate is 21.1%.
How many beds does Dexter House Healthcare have?▾
Dexter House Healthcare has 130 certified beds with an average of 94.9 residents per day, resulting in approximately 73% occupancy. The facility is For profit - Limited Liability company owned and is part of the Next Step Healthcare chain.
Are there other nursing homes near Dexter House Healthcare?▾
Yes. This page lists 6 nearby nursing homes in Massachusetts. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Dexter House Healthcare?▾
On Google Maps, Dexter House Healthcare has a rating of 2.5 out of 5 based on 38 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 3/5.

Part of Next Step Healthcare

This chain operates 14 facilities. View all →