• CMS rates this facility 4/5 stars (above average)
• Has 130 certified beds with an average of 97.5 residents per day (75% occupancy)
• Last health inspection found 10 deficiencies (inspected Sep 26, 2025)
• No fines on record
• Total nursing staff: 3.34 hours per resident per day
• Staff turnover rate: 27.6%
• Part of the Next Step Healthcare chain (14 facilities)
Dexter House Healthcare is a 4-star Medicare and Medicaid certified nursing home in Malden, Massachusetts with 130 certified beds. It has been operating since 1967. The facility scored above average compared to Massachusetts facilities.
Ensure that residents are free from significant medication errors.
Ensure that residents are fully informed and understand their health status, care and treatments.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide routine and 24-hour emergency dental care for each resident.
Provide and implement an infection prevention and control program.
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Keep all essential equipment working safely.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NEXT STEP HEALTHCARE LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Sep 1, 2017 |
| DELL'ANNO, DAMIAN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 50% | Sep 1, 2017 |
| STEPHAN, WILLIAM | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 50% | Sep 1, 2017 |
| NEXT STEP HEALTHCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Sep 1, 2017 |
| BERDZENISHVILI, MAYA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 27, 2020 |
| SAUVE, JOANNE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2017 |
| DELL'ANNO, DAMIAN | CORPORATE OFFICER | Individual | N/A | Sep 1, 2017 |
| STEPHAN, WILLIAM | CORPORATE OFFICER | Individual | N/A | Sep 1, 2017 |
This chain operates 14 facilities. View all →