• CMS rates this facility 3/5 stars (average)
• Has 154 certified beds with an average of 122 residents per day (79% occupancy)
• Last health inspection found 5 deficiencies (inspected Sep 19, 2025)
• No fines on record
• Total nursing staff: 0.00 hours per resident per day
The Massachusetts Veterans Home at Chelsea is a 3-star Medicare certified nursing home in Chelsea, Massachusetts with 154 certified beds. It has been operating since 1967. The facility scored at average compared to Massachusetts facilities.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide care or services that was trauma informed and/or culturally competent.
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Assess the resident when there is a significant change in condition
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide routine and 24-hour emergency dental care for each resident.
Have a plan that describes the process for conducting QAPI and QAA activities.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| THE COMMONWEALTH OF MASSACHUSETTS | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Mar 1, 2023 |
| THE COMMONWEALTH OF MASSACHUSETTS | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 1, 1966 |
| COUILLARD, JOHN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 14, 2020 |
| ENGELL, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 12, 2023 |
| COUILLARD, JOHN | CORPORATE DIRECTOR | Individual | N/A | Sep 14, 2020 |
| JOHNSON, ERIC | CORPORATE DIRECTOR | Individual | N/A | Dec 15, 2020 |
| JOHNSON, ERIC | CORPORATE OFFICER | Individual | N/A | Dec 15, 2020 |
| COUILLARD, JOHN | W-2 MANAGING EMPLOYEE | Individual | N/A | Sep 14, 2020 |
| JOHNSON, ERIC | W-2 MANAGING EMPLOYEE | Individual | N/A | Dec 15, 2020 |