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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeCaliforniaEmpress Care Center, LLC

Empress Care Center, LLC

1299 S. Bascom Avenue, San Jose, CA 951284082870616
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
4/5
Quality
5/5
Beds
67
certified

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 67 certified beds with an average of 48.7 residents per day (73% occupancy)

• Last health inspection found 13 deficiencies (inspected Apr 28, 2025)

• No fines on record

• Total nursing staff: 4.06 hours per resident per day

• Staff turnover rate: 36.8%

• Part of the Eva Care Group chain (9 facilities)

Empress Care Center, LLC is a 3-star Medicare and Medicaid certified nursing home in San Jose, California with 67 certified beds. It has been operating since 1969. The facility scored at average compared to California facilities.

Beds
67
Avg Residents/Day
48.7
Ownership
For profit - Individual
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Feb 10, 1969
Sprinklers
Yes
Council
Resident
County
Santa Clara
Last Inspection
Apr 28, 2025
Deficiencies (Cycle 1)
13
Weighted Score
104.0
Infection Citations
0

Deficiency Citations (44)

F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0836Potential for Harm

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Oct 16, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0909Potential for Harm

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0622Potential for Harm

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey: Sep 2, 2022Corrected: NoCycle: 3
F0637Potential for Harm

Assess the resident when there is a significant change in condition

Survey: Sep 2, 2022Corrected: NoCycle: 3
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Sep 2, 2022Corrected: NoCycle: 3

+ 14 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.56 hrs
National avg: 2.35 hrs
LPN0.84 hrs
National avg: 0.86 hrs
RN0.65 hrs
National avg: 0.68 hrs
Total Nursing4.06 hrs
National avg: 3.89 hrs
Weekend Total3.73 hrs
National avg: 0.00 hrs
Physical Therapist0.08 hrs
National avg: 0.07 hrs
Total Turnover
36.8%
RN Turnover
42.9%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Individual
Recent Change
No

Owners & Managers (5)

NameRoleTypeOwnership %Since
CHEN, JENQ5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual50%Apr 27, 2001
CHEN, TZE-YUN5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual50%Aug 1, 2001
DIEBOLD, CORYOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 9, 2022
WOODS, NORMANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2010
PADAMA, JOHNCORPORATE DIRECTORIndividualN/AAug 2, 2017

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Frequently Asked Questions

What is the CMS rating for Empress Care Center, LLC?▾
Empress Care Center, LLC has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 5/5. This facility is rated average.
Has Empress Care Center, LLC had any health inspection violations?▾
Empress Care Center, LLC had 13 deficiency citations in its most recent health inspection (Apr 28, 2025). The facility has no fines on record.
What are the staffing levels at Empress Care Center, LLC?▾
Empress Care Center, LLC provides 4.06 total nursing staff hours per resident per day, including 0.65 RN hours, 0.84 LPN hours, and 2.56 nurse aide hours. The total staff turnover rate is 36.8%.
How many beds does Empress Care Center, LLC have?▾
Empress Care Center, LLC has 67 certified beds with an average of 48.7 residents per day, resulting in approximately 73% occupancy. The facility is For profit - Individual owned and is part of the Eva Care Group chain.
Are there other nursing homes near Empress Care Center, LLC?▾
Yes, there are 18 other nursing homes in San Jose, California with an average rating of 3.2/5. You can compare all facilities on the San Jose nursing homes page.

Part of Eva Care Group

This chain operates 9 facilities. View all →