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HomeCaliforniaEmpress Care Center, LLC

Empress Care Center, LLC

1299 S. Bascom Avenue, San Jose, CA 951284082870616WebsiteGoogle Maps
3.9on Google(18 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
5/5
Quality
5/5
Beds
67
certified

How Empress Care Center, LLC Compares in California

Facility results compared with averages for CMS-certified nursing homes in California. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
CA average
3.2/5
Above state average
Health inspection rating
2/5
CA average
2.8/5
Below state average
Staffing rating
5/5
CA average
3.3/5
Above state average
Nursing hours per resident
4.19 hrs/day
CA average
4.52 hrs/day
Below state average
RN hours per resident
0.77 hrs/day
CA average
0.67 hrs/day
Above state average
Staff turnover
32.7%
CA average
36.7%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the California average of 3.2/5.
Its 2/5 health inspection rating is below the California average of 2.8/5.
Reported nursing time is 4.19 hours per resident per day, below the state average of 4.52.
Reported RN time is 0.77 hours per resident per day, above the state average of 0.67.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
14
deficiency citations
Inspected Dec 22, 2023
Most recent cycle
13
deficiency citations
Inspected Apr 28, 2025
The most recent cycle recorded 1 fewer deficiency citation than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$11,476/mo
California median
Private Room
$13,870/mo
California median
Santa Clara County 65+
269,943
14.1% of county
County Population
1,916,831
Santa Clara County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Empress Care Center, LLC is a 4-star Medicare and Medicaid certified nursing home in San Jose, California with 67 certified beds. It has been operating since 1969. Its overall CMS rating is 4 out of 5.

Beds
67
Avg Residents/Day
48.8
Ownership
For profit - Individual
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Feb 10, 1969
Sprinklers
Yes
Council
Resident
County
Santa Clara
Last Inspection
Apr 28, 2025
Deficiencies (Cycle 1)
13
Weighted Score
104.0
Infection Citations
0

Deficiency Citations (44)

F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0836Potential for Harm

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Apr 28, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Oct 16, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0909Potential for Harm

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Survey: Dec 22, 2023Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Sep 2, 2022Corrected: NoCycle: 3
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Sep 2, 2022Corrected: NoCycle: 3
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Sep 2, 2022Corrected: NoCycle: 3

+ 14 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.61 hrs
National avg: 2.32 hrs
LPN0.80 hrs
National avg: 0.86 hrs
RN0.77 hrs
National avg: 0.69 hrs
Total Nursing4.19 hrs
National avg: 3.86 hrs
Weekend Total3.85 hrs
National avg: 0.00 hrs
Physical Therapist0.11 hrs
National avg: 0.07 hrs
Total Turnover
32.7%
RN Turnover
37.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Individual
Recent Change
No

Owners & Managers (7)

NameRoleTypeOwnership %Since
CHEN, JENQ5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual50%Apr 27, 2001
CHEN, TZE-YUN5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual50%Aug 1, 2001
PADAMA, JOHNCORPORATE DIRECTORIndividualN/AAug 2, 2017
DIEBOLD, CORYOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 9, 2022
WOODS, NORMANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2010
DIEBOLD, CORYADP OF THE SNFIndividualN/ANov 9, 2022
WOODS, NORMANADP OF THE SNFIndividualN/AJan 1, 2010

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Empress Care Center, LLC and nearby alternatives.

All California facilities
Empress Care Center, LLC
San Jose, CACurrent facility
CMS
4/5
Health
2/5
Staffing
5/5
Recorded fines: None
White Blossom Care Center
San Jose, CA3,168 ft
CMS
2/5
Health
1/5
Staffing
1/5
Recorded fines: $97,997
The Redwoods Post-Acute
San Jose, CA1.1 mi
CMS
3/5
Health
2/5
Staffing
4/5
Recorded fines: None
A Grace Sub Acute & Skilled Care
San Jose, CA1.1 mi
CMS
4/5
Health
3/5
Staffing
4/5
Recorded fines: None
Creekside Post-Acute
San Jose, CA1.6 mi
CMS
5/5
Health
4/5
Staffing
4/5
Recorded fines: $20,248
Skyline Healthcare Center - San Jose
San Jose, CA1.9 mi
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $105,089
O'connor Hospital D/p SNF
San Jose, CA1.9 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Empress Care Center, LLC
San Jose, CA · Current facility
—4/52/55/5None recorded
White Blossom Care Center
San Jose, CA
3,168 ft2/51/51/5$97,997
The Redwoods Post-Acute
San Jose, CA
1.1 mi3/52/54/5None recorded
A Grace Sub Acute & Skilled Care
San Jose, CA
1.1 mi4/53/54/5None recorded
Creekside Post-Acute
San Jose, CA
1.6 mi5/54/54/5$20,248
Skyline Healthcare Center - San Jose
San Jose, CA
1.9 mi1/51/54/5$105,089
O'connor Hospital D/p SNF
San Jose, CA
1.9 mi5/55/55/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Empress Care Center, LLC?▾
Empress Care Center, LLC has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 5/5, and quality measures rating of 5/5. This facility is rated above average.
How much does Empress Care Center, LLC cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in California is $11,476/month for a semi-private room and $13,870/month for a private room (Genworth/CareScout 2024). Empress Care Center, LLC participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Empress Care Center, LLC had any health inspection violations?▾
Empress Care Center, LLC had 13 deficiency citations in its most recent health inspection (Apr 28, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Empress Care Center, LLC?▾
Empress Care Center, LLC provides 4.19 total nursing staff hours per resident per day, including 0.77 RN hours, 0.80 LPN hours, and 2.61 nurse aide hours. The total staff turnover rate is 32.7%.
How many beds does Empress Care Center, LLC have?▾
Empress Care Center, LLC has 67 certified beds with an average of 48.8 residents per day, resulting in approximately 73% occupancy. The facility is For profit - Individual owned and is part of the Eva Care Group chain.
Are there other nursing homes near Empress Care Center, LLC?▾
Yes. This page lists 6 nearby nursing homes in California, including 6 in San Jose. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Empress Care Center, LLC?▾
On Google Maps, Empress Care Center, LLC has a rating of 3.9 out of 5 based on 18 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Eva Care Group

This chain operates 9 facilities. View all →