• CMS rates this facility 5/5 stars (above average)
• Has 90 certified beds with an average of 73 residents per day (81% occupancy)
• Last health inspection found 5 deficiencies (inspected Nov 15, 2024)
• Has been fined a total of $22,887 across 2 fine(s)
• Total nursing staff: 4.58 hours per resident per day
• Staff turnover rate: 24.0%
Hale Makua - Wailuku is a 5-star Medicare and Medicaid certified nursing home in Wailuku, Hawaii with 90 certified beds. It has been operating since 2006. The facility scored above average compared to Hawaii facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Reasonably accommodate the needs and preferences of each resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe and appropriate respiratory care for a resident when needed.
Provide safe, appropriate pain management for a resident who requires such services.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure medication error rates are not 5 percent or greater.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide enough food/fluids to maintain a resident's health.
Provide routine and 24-hour emergency dental care for each resident.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| OHANA PACIFIC MANAGEMENT COMPANY INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2020 |
| LO, WESLEY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2016 |
| LORE, ANDREW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 1, 2022 |
| MATTFELD, PAUL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 11, 2025 |
| MCCLENNON, PAMELA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 1, 2025 |
| MORIKUNI, SUANNE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2020 |
| CHUN, GRANT | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| DORHEIM, TRACY | CORPORATE DIRECTOR | Individual | N/A | Apr 17, 2025 |
| KISHABA, RICHARD | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2020 |
| LO, WESLEY | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2019 |
| MCBARNET, ALEXANDER | CORPORATE DIRECTOR | Individual | N/A | Mar 1, 2015 |
| MUNEKIYO, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Mar 1, 2015 |
| NISHITA, JOSIAH | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2020 |
| ROMSON, EDWARD | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| SAKAMOTO, ROY | CORPORATE DIRECTOR | Individual | N/A | Mar 1, 2015 |
| WACHI, EILEEN | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2017 |
| LO, WESLEY | CORPORATE OFFICER | Individual | N/A | Dec 1, 2016 |