• CMS rates this facility 1/5 stars (below average)
• Has 87 certified beds with an average of 62.3 residents per day (72% occupancy)
• Last health inspection found 6 deficiencies (inspected May 23, 2025)
• Has been fined a total of $230,522 across 3 fine(s)
• Total nursing staff: 4.66 hours per resident per day
• Staff turnover rate: 55.3% (high)
• Part of the Volare Health chain (16 facilities)
Hearthstone Nursing & Rehabilitation Center is a 1-star Medicare and Medicaid certified nursing home in Medford, Oregon with 87 certified beds. It has been operating since 1974. The facility scored below average compared to Oregon facilities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide or obtain dental services for each resident.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Protect each resident from the wrongful use of the resident's belongings or money.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Provide care or services that was trauma informed and/or culturally competent.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Ensure that residents are fully informed and understand their health status, care and treatments.
+ 42 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PAC 12 OPCO HOLDCO LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Mar 1, 2023 |
| KNOX HEALTHCARE PAC 12 HOLDINGS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Mar 1, 2023 |
| PAC 12 HOLDINGS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Mar 1, 2023 |
| PAC 12 PINNACLE HOLDCO LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Mar 1, 2023 |
| HAGAR, CHAIM | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Mar 1, 2023 |
| HAGLER, ALEXANDER | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Mar 1, 2023 |
| KNOX, DONALD | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Mar 1, 2023 |
| SCHWARTZ, ELIEZER | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Mar 1, 2023 |
| VOLARE HEALTH LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Mar 1, 2023 |
| KAHN, KAREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 3, 2023 |
| KNOX, DONALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 1, 2023 |
| MOORE, JAMES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 3, 2024 |
| SCHWARTZ, ELIEZER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 1, 2023 |
| KNOX, DONALD | CORPORATE OFFICER | Individual | N/A | Mar 1, 2023 |
| SMITH, BRIAN | CORPORATE OFFICER | Individual | N/A | Mar 27, 2023 |
| MEDFORD PROPCO LLC | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Mar 1, 2023 |
This chain operates 16 facilities. View all →