• CMS rates this facility 1/5 stars (below average)
• Has 65 certified beds with an average of 57.3 residents per day (88% occupancy)
• Last health inspection found 17 deficiencies (inspected Jun 26, 2025)
• No fines on record
• Total nursing staff: 0.00 hours per resident per day
• Staff turnover rate: 24.6%
• Part of the St. Francis Health Services chain (14 facilities)
Heritage Manor is a 1-star Medicare and Medicaid certified nursing home in Chisholm, Minnesota with 65 certified beds. It has been operating since 1982. The facility scored below average compared to Minnesota facilities.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Allow residents to self-administer drugs if determined clinically appropriate.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe and appropriate respiratory care for a resident when needed.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure medication error rates are not 5 percent or greater.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide safe and appropriate respiratory care for a resident when needed.
Request a waiver if it can't meet the nurse staffing requirements.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure each resident receives an accurate assessment.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide care and assistance to perform activities of daily living for any resident who is unable.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ST. FRANCIS HEALTH SERVICES OF MORRIS, INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jun 30, 1997 |
| CHAMBERS, MARI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 1, 2022 |
| PETERSON-DEVRIES, CAMILLA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 16, 2022 |
| RAW, CAROL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 30, 1997 |
| RYAN, GEOFFRY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 12, 1998 |
| WAGNER, SHERRY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 20, 2021 |
| DRIPPS, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2016 |
| GOODNOUGH, JENNIFER | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2021 |
| LETENDRE, PAUL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2020 |
| LUETMER, JOHN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2021 |
| MEICHSNER, ELIZABETH | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2016 |
| NELSON, PATRICK | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2020 |
| RAW, CAROL | CORPORATE DIRECTOR | Individual | N/A | Dec 8, 2004 |
| RELCOSKY, JOAN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2021 |
| RENTZ, PAUL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2021 |
| SCHNEIDER, TODD | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2013 |
| SEALES, JENNIFER | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2021 |
| SPERR, TAMELA | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2016 |
| THOOFT, ALYSSA | CORPORATE DIRECTOR | Individual | N/A | Dec 31, 2014 |
| WIESE, LORRAINE | CORPORATE DIRECTOR | Individual | N/A | Jul 25, 2017 |
| CHAMBERS, MARI | CORPORATE OFFICER | Individual | N/A | Jan 31, 2022 |
| PETERSON-DEVRIES, CAMILLA | CORPORATE OFFICER | Individual | N/A | Feb 16, 2022 |
| CHAMBERS, MARI | W-2 MANAGING EMPLOYEE | Individual | N/A | Feb 1, 2022 |
| PETERSON-DEVRIES, CAMILLA | W-2 MANAGING EMPLOYEE | Individual | N/A | Feb 16, 2022 |
| RAW, CAROL | W-2 MANAGING EMPLOYEE | Individual | N/A | Jun 30, 1997 |
| RYAN, GEOFFRY | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 12, 1998 |
| WAGNER, SHERRY | W-2 MANAGING EMPLOYEE | Individual | N/A | Sep 20, 2021 |
This chain operates 14 facilities. View all →