• CMS rates this facility 4/5 stars (above average)
• Has 106 certified beds with an average of 56.5 residents per day (53% occupancy)
• Last health inspection found 9 deficiencies (inspected Dec 12, 2025)
• No fines on record
• Total nursing staff: 4.59 hours per resident per day
• Staff turnover rate: 29.9%
Hollenbeck Palms is a 4-star Medicare and Medicaid certified nursing home in Los Angeles, California with 106 certified beds. It has been operating since 1967. The facility scored above average compared to California facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe and appropriate respiratory care for a resident when needed.
Post nurse staffing information every day.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure medication error rates are not 5 percent or greater.
Ensure that residents are free from significant medication errors.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Dispose of garbage and refuse properly.
Provide and implement an infection prevention and control program.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
+ 7 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| BELLE HOME CARE INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Sep 1, 2021 |
| WIPFLI LLP | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 1, 2021 |
| JOHNSTON, CAROL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2013 |
| KANEGAE, THOMAS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 2, 2009 |
| KIRCHHOFF, KATHERINE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2024 |
| KUMAGAI, WILLIAM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2024 |
| ONISHI, KEVIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2024 |
| RAMIREZ, IVANIA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 4, 2021 |
| ROSENBLOOM, LINDA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2024 |
| SHOCKLEY, MORRIS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 7, 2012 |
| YOUNG, JOHNNY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 17, 1987 |
| JOHNSTON, CAROL | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2013 |
| KIRCHHOFF, KATHERINE | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2024 |
| KUMAGAI, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2024 |
| ONISHI, KEVIN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2024 |
| ROSENBLOOM, LINDA | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2024 |