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HomeCaliforniaHollenbeck Palms

Hollenbeck Palms

573 S. Boyle Ave., Los Angeles, CA 900332132636195WebsiteGoogle Maps
4.7on Google(41 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
5/5
Quality
3/5
Beds
106
certified

How Hollenbeck Palms Compares in California

Facility results compared with averages for CMS-certified nursing homes in California. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
CA average
3.2/5
Above state average
Health inspection rating
3/5
CA average
2.8/5
Close to state average
Staffing rating
5/5
CA average
3.3/5
Above state average
Nursing hours per resident
4.59 hrs/day
CA average
4.52 hrs/day
Close to state average
RN hours per resident
0.77 hrs/day
CA average
0.67 hrs/day
Above state average
Staff turnover
28.1%
CA average
36.7%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the California average of 3.2/5.
Reported RN time is 0.77 hours per resident per day, above the state average of 0.67.
Staff turnover is 28.1%, lower than the California average of 36.7%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
20
deficiency citations
Inspected Oct 25, 2024
Most recent cycle
11
deficiency citations
Inspected Dec 12, 2025
The most recent cycle recorded 9 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$11,476/mo
California median
Private Room
$13,870/mo
California median
Los Angeles County 65+
1,415,856
14.2% of county
County Population
9,936,690
Los Angeles County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Hollenbeck Palms is a 4-star Medicare and Medicaid certified nursing home in Los Angeles, California with 106 certified beds. It has been operating since 1967. Its overall CMS rating is 4 out of 5.

Beds
106
Avg Residents/Day
53.7
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1967
Sprinklers
Yes
Council
Resident
County
Los Angeles
Last Inspection
Dec 12, 2025
Deficiencies (Cycle 1)
11
Weighted Score
79.0
Infection Citations
0

Deficiency Citations (39)

F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 24, 2026Corrected: NoCycle: 1
F0808Potential for Harm

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Survey: Jan 28, 2026Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Dec 12, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 12, 2025Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Dec 12, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Dec 12, 2025Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Dec 12, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Dec 12, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Dec 12, 2025Corrected: NoCycle: 1
F0694Potential for Harm

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Survey: Dec 12, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 12, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0814Potential for Harm

Dispose of garbage and refuse properly.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Oct 25, 2024Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 20, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Aug 20, 2024Corrected: NoCycle: 2
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Aug 20, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 20, 2024Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Nov 19, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 19, 2023Corrected: NoCycle: 3

+ 9 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.96 hrs
National avg: 2.32 hrs
LPN0.86 hrs
National avg: 0.86 hrs
RN0.77 hrs
National avg: 0.69 hrs
Total Nursing4.59 hrs
National avg: 3.86 hrs
Weekend Total4.18 hrs
National avg: 0.00 hrs
Physical Therapist0.10 hrs
National avg: 0.07 hrs
Total Turnover
28.1%
RN Turnover
30.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (27)

NameRoleTypeOwnership %Since
JOHNSTON, CAROLCORPORATE DIRECTORIndividualN/AJul 1, 2013
KIRCHHOFF, KATHERINECORPORATE DIRECTORIndividualN/AJul 1, 2024
KUMAGAI, WILLIAMCORPORATE DIRECTORIndividualN/AJul 1, 2024
ONISHI, KEVINCORPORATE DIRECTORIndividualN/AJul 1, 2024
ROSENBLOOM, LINDACORPORATE DIRECTORIndividualN/AJul 1, 2024
BELLE HOME CARE INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ASep 1, 2021
WIPFLI LLPOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJul 1, 2021
JOHNSTON, CAROLOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2013
KANEGAE, THOMASOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 2, 2009
KIRCHHOFF, KATHERINEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2024
KUMAGAI, WILLIAMOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2024
ONISHI, KEVINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2024
RAMIREZ, IVANIAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 4, 2021
ROSENBLOOM, LINDAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2024
SHOCKLEY, MORRISOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 7, 2012
YOUNG, JOHNNYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 17, 1987
BELLE HOME CARE INCADP OF THE SNFOrganizationN/AAug 20, 2025
WIPFLI LLPADP OF THE SNFOrganizationN/AAug 20, 2025
JOHNSTON, CAROLADP OF THE SNFIndividualN/AJul 1, 2013
KANEGAE, THOMASADP OF THE SNFIndividualN/ADec 2, 2009
KIRCHHOFF, KATHERINEADP OF THE SNFIndividualN/AJul 1, 2024
KUMAGAI, WILLIAMADP OF THE SNFIndividualN/AJul 1, 2024
ONISHI, KEVINADP OF THE SNFIndividualN/AJul 1, 2024
RAMIREZ, IVANIAADP OF THE SNFIndividualN/AJun 4, 2021
ROSENBLOOM, LINDAADP OF THE SNFIndividualN/AJul 1, 2024
SHOCKLEY, MORRISADP OF THE SNFIndividualN/AAug 7, 2012
YOUNG, JOHNNYADP OF THE SNFIndividualN/AAug 7, 2012

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Hollenbeck Palms and nearby alternatives.

All California facilities
Hollenbeck Palms
Los Angeles, CACurrent facility
CMS
4/5
Health
3/5
Staffing
5/5
Recorded fines: None
Infinity Care of East Los Angeles
Los Angeles, CA3,168 ftAbuse flag
CMS
2/5
Health
1/5
Staffing
1/5
Recorded fines: $65,817
White Memorial Medical Ctr Dp
Los Angeles, CA4,224 ft
CMS
3/5
Health
4/5
Staffing
1/5
Recorded fines: None
Los Angeles Comm Hospital
Los Angeles, CA2.2 mi
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: $17,356
Kei-Ai Los Angeles Healthcare Center
Los Angeles, CA2.5 miAbuse flag
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $184,989
East Los Angeles Doctors Hosp
Los Angeles, CA2.5 mi
CMS
5/5
Health
5/5
Staffing
4/5
Recorded fines: None
Costa Del Sol Healthcare
Los Angeles, CA2.6 mi
CMS
2/5
Health
2/5
Staffing
1/5
Recorded fines: $38,181
FacilityDistanceCMSHealthStaffingRecorded fines
Hollenbeck Palms
Los Angeles, CA · Current facility
—4/53/55/5None recorded
Infinity Care of East Los Angeles
Los Angeles, CA
3,168 ft2/51/51/5$65,817
White Memorial Medical Ctr Dp
Los Angeles, CA
4,224 ft3/54/51/5None recorded
Los Angeles Comm Hospital
Los Angeles, CA
2.2 mi4/54/52/5$17,356
Kei-Ai Los Angeles Healthcare Center
Los Angeles, CA
2.5 mi1/51/54/5$184,989
East Los Angeles Doctors Hosp
Los Angeles, CA
2.5 mi5/55/54/5None recorded
Costa Del Sol Healthcare
Los Angeles, CA
2.6 mi2/52/51/5$38,181

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Hollenbeck Palms?▾
Hollenbeck Palms has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 5/5, and quality measures rating of 3/5. This facility is rated above average.
How much does Hollenbeck Palms cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in California is $11,476/month for a semi-private room and $13,870/month for a private room (Genworth/CareScout 2024). Hollenbeck Palms participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Hollenbeck Palms had any health inspection violations?▾
Hollenbeck Palms had 11 deficiency citations in its most recent health inspection (Dec 12, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Hollenbeck Palms?▾
Hollenbeck Palms provides 4.59 total nursing staff hours per resident per day, including 0.77 RN hours, 0.86 LPN hours, and 2.96 nurse aide hours. The total staff turnover rate is 28.1%.
How many beds does Hollenbeck Palms have?▾
Hollenbeck Palms has 106 certified beds with an average of 53.7 residents per day, resulting in approximately 51% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Hollenbeck Palms?▾
Yes. This page lists 6 nearby nursing homes in California, including 6 in Los Angeles. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Hollenbeck Palms?▾
On Google Maps, Hollenbeck Palms has a rating of 4.7 out of 5 based on 41 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.