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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMarylandNorthwest Healthcare Center

Northwest Healthcare Center

4601 Pall Mall Road, Baltimore, MD 212154106645551
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
4/5
Quality
4/5
Beds
91
certified
This facility has been flagged for abuse.

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 91 certified beds with an average of 83 residents per day (91% occupancy)

• Last health inspection found 6 deficiencies (inspected Aug 26, 2024)

• No fines on record

• Total nursing staff: 3.49 hours per resident per day

• Staff turnover rate: 36.5%

• Part of the Communicare Health chain (122 facilities)

Northwest Healthcare Center is a 2-star Medicare and Medicaid certified nursing home in Baltimore, Maryland with 91 certified beds. It has been operating since 2004. The facility scored below average compared to Maryland facilities.

Beds
91
Avg Residents/Day
83
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Sep 14, 2004
Sprinklers
Yes
Council
Resident
County
Baltimore City
Last Inspection
Aug 26, 2024
Deficiencies (Cycle 1)
6
Weighted Score
43.0
Infection Citations
0

Deficiency Citations (58)

F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Aug 26, 2024Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Aug 26, 2024Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Aug 26, 2024Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Aug 26, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 26, 2024Corrected: NoCycle: 1
F0624Potential for Harm

Prepare residents for a safe transfer or discharge from the nursing home.

Survey: Aug 26, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 26, 2024Corrected: NoCycle: 2
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Aug 26, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 26, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 26, 2024Corrected: NoCycle: 2
F0660Potential for Harm

Plan the resident's discharge to meet the resident's goals and needs.

Survey: Aug 26, 2024Corrected: NoCycle: 2
F0661Potential for Harm

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Survey: Aug 26, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Aug 26, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jun 26, 2019Corrected: NoCycle: 2
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Jun 26, 2019Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jun 26, 2019Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jun 26, 2019Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Jun 26, 2019Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jun 26, 2019Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jun 26, 2019Corrected: NoCycle: 2
F0923Minimal Harm

Have enough outside ventilation via a window or mechanical ventilation, or both.

Survey: Jun 26, 2019Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Mar 9, 2018Corrected: NoCycle: 3
F0565Potential for Harm

Honor the resident's right to organize and participate in resident/family groups in the facility.

Survey: Mar 9, 2018Corrected: NoCycle: 3
F0577Potential for Harm

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Survey: Mar 9, 2018Corrected: NoCycle: 3
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Mar 9, 2018Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Mar 9, 2018Corrected: NoCycle: 3
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Mar 9, 2018Corrected: NoCycle: 3
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Mar 9, 2018Corrected: NoCycle: 3
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Mar 9, 2018Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 9, 2018Corrected: NoCycle: 3

+ 28 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.03 hrs
National avg: 2.35 hrs
LPN0.84 hrs
National avg: 0.86 hrs
RN0.62 hrs
National avg: 0.68 hrs
Total Nursing3.49 hrs
National avg: 3.89 hrs
Weekend Total3.00 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
36.5%
RN Turnover
50.0%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (20)

NameRoleTypeOwnership %Since
WO HOLDINGS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 1, 2016
C.R. STOLTZ FAMILY INVESTMENT COMPANY INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
C.R. STOLTZ IRREVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
HEALTH CARE HOLDINGS, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
I. ROSEDALE FAMILY INVESTMENT COMPANY INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
I. ROSEDALE IRREVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
R.S. WILHEIM IRREVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
RONALD S WILHEIM 2012 SPOUSAL TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
ROSEDALE FAMILY INVESTMENT COMPANY, INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
RRW, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
S.L.ROSEDALE IRREVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
WILHEIM FAMILY INVESTMENT COMPANY, INC.5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
PALL MALL MGMT CO., LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 1, 2016
HILL, STEPHANIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2016
ROMEO, DOMINICOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2023
TEMESGEN, ADDISUOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2016
ROMEO, DOMINICCORPORATE DIRECTORIndividualN/AApr 1, 2023
GROVES, DONNACORPORATE OFFICERIndividualN/AJan 1, 2016
STOLTZ, CHARLESCORPORATE OFFICERIndividualN/AJan 1, 2016
WILHEIM, RONALDCORPORATE OFFICERIndividualN/AJan 1, 2016

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Frequently Asked Questions

What is the CMS rating for Northwest Healthcare Center?▾
Northwest Healthcare Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated below average.
Has Northwest Healthcare Center had any health inspection violations?▾
Northwest Healthcare Center had 6 deficiency citations in its most recent health inspection (Aug 26, 2024). The facility has no fines on record.
What are the staffing levels at Northwest Healthcare Center?▾
Northwest Healthcare Center provides 3.49 total nursing staff hours per resident per day, including 0.62 RN hours, 0.84 LPN hours, and 2.03 nurse aide hours. The total staff turnover rate is 36.5%.
How many beds does Northwest Healthcare Center have?▾
Northwest Healthcare Center has 91 certified beds with an average of 83 residents per day, resulting in approximately 91% occupancy. The facility is For profit - Corporation owned and is part of the Communicare Health chain.
Are there other nursing homes near Northwest Healthcare Center?▾
Yes, there are 38 other nursing homes in Baltimore, Maryland with an average rating of 3/5. You can compare all facilities on the Baltimore nursing homes page.

Part of Communicare Health

This chain operates 122 facilities. View all →