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HomeCaliforniaPalm Terrace Healthcare & Rehabilitation Center

Palm Terrace Healthcare & Rehabilitation Center

24962 Calle Aragon, Laguna Hills, CA 926379495879000WebsiteGoogle Maps
4.2on Google(122 reviews)
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
2/5
Quality
5/5
Beds
99
certified
2 fine(s) totaling $33,118

How Palm Terrace Healthcare & Rehabilitation Center Compares in California

Facility results compared with averages for CMS-certified nursing homes in California. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
3/5
CA average
3.2/5
Close to state average
Health inspection rating
2/5
CA average
2.8/5
Below state average
Staffing rating
2/5
CA average
3.3/5
Below state average
Nursing hours per resident
4.34 hrs/day
CA average
4.52 hrs/day
Below state average
RN hours per resident
0.44 hrs/day
CA average
0.67 hrs/day
Below state average
Staff turnover
52.5%
CA average
36.7%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 health inspection rating is below the California average of 2.8/5.
Reported RN time is 0.44 hours per resident per day, below the state average of 0.67.
Staff turnover is 52.5%, higher than the California average of 36.7%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
15
deficiency citations
Inspected Feb 3, 2025
Most recent cycle
24
deficiency citations
Inspected Feb 9, 2026
The most recent cycle recorded 9 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$11,476/mo
California median
Private Room
$13,870/mo
California median
Orange County 65+
488,359
15.4% of county
County Population
3,175,227
Orange County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Palm Terrace Healthcare & Rehabilitation Center is a 3-star Medicare and Medicaid certified nursing home in Laguna Hills, California with 99 certified beds. It has been operating since 1987. Its overall CMS rating is 3 out of 5.

Beds
99
Avg Residents/Day
92.2
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Apr 9, 1987
Sprinklers
Yes
Council
Resident
County
Orange
Last Inspection
Feb 9, 2026
Deficiencies (Cycle 1)
24
Weighted Score
106.0
Infection Citations
0

Deficiency Citations (50)

F0842Minimal Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Feb 26, 2026Corrected: NoCycle: 1
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0726Actual Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0694Potential for Harm

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0814Minimal Harm

Dispose of garbage and refuse properly.

Survey: Feb 9, 2026Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Aug 13, 2025Corrected: NoCycle: 1
F0694Potential for Harm

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Survey: Feb 3, 2025Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 3, 2025Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Feb 3, 2025Corrected: NoCycle: 2
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Feb 3, 2025Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 3, 2025Corrected: NoCycle: 2
F0655Minimal Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Feb 3, 2025Corrected: NoCycle: 2

+ 20 more deficiencies

Total Fines
$33,118
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineFeb 9, 2026
$16,559
FineFeb 9, 2026
$16,559

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.37 hrs
National avg: 2.32 hrs
LPN1.52 hrs
National avg: 0.86 hrs
RN0.44 hrs
National avg: 0.69 hrs
Total Nursing4.34 hrs
National avg: 3.86 hrs
Weekend Total3.69 hrs
National avg: 0.00 hrs
Physical Therapist0.17 hrs
National avg: 0.07 hrs
Total Turnover
52.5%
RN Turnover
50.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (13)

NameRoleTypeOwnership %Since
THE ENSIGN GROUP INCINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 30, 2006
ESKANDARI, HAMIDMANAGING CONTROL - GOVERNING BODYIndividualN/AFeb 1, 2021
LINDSEY, BRYCEMANAGING CONTROL - GOVERNING BODYIndividualN/AApr 2, 2019
WILLITS, ADAMCORPORATE DIRECTORIndividualN/AJul 30, 2018
BURNAM, SOONCORPORATE OFFICERIndividualN/AJan 30, 2006
KEETCH, CHADCORPORATE OFFICERIndividualN/AMar 1, 2011
ESKANDARI, HAMIDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2021
LINDSEY, BRYCEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 2, 2019
PORT, BARRYINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AOct 14, 2025
ENSIGN SERVICES INCADP OF THE SNFOrganizationN/ANov 1, 2004
WELLTOWER VICTORY II LANDLORD LPADP OF THE SNFOrganizationN/AAug 31, 2016
ESKANDARI, HAMIDADP OF THE SNFIndividualN/AFeb 1, 2021
LINDSEY, BRYCEADP OF THE SNFIndividualN/AApr 2, 2019

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Palm Terrace Healthcare & Rehabilitation Center and nearby alternatives.

All California facilities
Palm Terrace Healthcare & Rehabilitation Center
Laguna Hills, CACurrent facility
CMS
3/5
Health
2/5
Staffing
2/5
Recorded fines: $33,118
Villa Valencia Healthcare Center
Laguna Hills, CA2,640 ft
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Laguna Hills Health and Rehabilitation Center
Laguna Hills, CA3,168 ftAbuse flag
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: None
Freedom Village Healthcare Center
Lake Forest, CA1.7 mi
CMS
5/5
Health
3/5
Staffing
5/5
Recorded fines: None
Trabuco Hills Post Acute
Lake Forest, CA3.6 mi
CMS
2/5
Health
1/5
Staffing
2/5
Recorded fines: None
Orchards Skilled Nursing
Rancho Mission Viejo, CA3.8 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
San Juan Hills Healthcare Center
San Juan Capistrano, CA7.5 mi
CMS
4/5
Health
3/5
Staffing
4/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Palm Terrace Healthcare & Rehabilitation Center
Laguna Hills, CA · Current facility
—3/52/52/5$33,118
Villa Valencia Healthcare Center
Laguna Hills, CA
2,640 ft4/54/53/5None recorded
Laguna Hills Health and Rehabilitation Center
Laguna Hills, CA
3,168 ft1/51/53/5None recorded
Freedom Village Healthcare Center
Lake Forest, CA
1.7 mi5/53/55/5None recorded
Trabuco Hills Post Acute
Lake Forest, CA
3.6 mi2/51/52/5None recorded
Orchards Skilled Nursing
Rancho Mission Viejo, CA
3.8 mi5/54/55/5None recorded
San Juan Hills Healthcare Center
San Juan Capistrano, CA
7.5 mi4/53/54/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Palm Terrace Healthcare & Rehabilitation Center?▾
Palm Terrace Healthcare & Rehabilitation Center has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated average.
How much does Palm Terrace Healthcare & Rehabilitation Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in California is $11,476/month for a semi-private room and $13,870/month for a private room (Genworth/CareScout 2024). Palm Terrace Healthcare & Rehabilitation Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Palm Terrace Healthcare & Rehabilitation Center had any health inspection violations?▾
Palm Terrace Healthcare & Rehabilitation Center had 24 deficiency citations in its most recent health inspection (Feb 9, 2026). The current CMS dataset records 2 fine(s) totaling $33,118.
What are the staffing levels at Palm Terrace Healthcare & Rehabilitation Center?▾
Palm Terrace Healthcare & Rehabilitation Center provides 4.34 total nursing staff hours per resident per day, including 0.44 RN hours, 1.52 LPN hours, and 2.37 nurse aide hours. The total staff turnover rate is 52.5%.
How many beds does Palm Terrace Healthcare & Rehabilitation Center have?▾
Palm Terrace Healthcare & Rehabilitation Center has 99 certified beds with an average of 92.2 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Limited Liability company owned and is part of the The Ensign Group chain.
Are there other nursing homes near Palm Terrace Healthcare & Rehabilitation Center?▾
Yes. This page lists 6 nearby nursing homes in California, including 2 in Laguna Hills. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Palm Terrace Healthcare & Rehabilitation Center?▾
On Google Maps, Palm Terrace Healthcare & Rehabilitation Center has a rating of 4.2 out of 5 based on 122 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 3/5.

Part of The Ensign Group

This chain operates 346 facilities. View all →