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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeCaliforniaPalm Terrace Healthcare & Rehabilitation Center

Palm Terrace Healthcare & Rehabilitation Center

24962 Calle Aragon, Laguna Hills, CA 926379495879000
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
4/5
Staffing
2/5
Quality
4/5
Beds
99
certified

Key Findings

• CMS rates this facility 4/5 stars (above average)

• Has 99 certified beds with an average of 91.8 residents per day (93% occupancy)

• Last health inspection found 10 deficiencies (inspected Feb 3, 2025)

• No fines on record

• Total nursing staff: 4.34 hours per resident per day

• Staff turnover rate: 52.7% (high)

• Part of the The Ensign Group chain (324 facilities)

Palm Terrace Healthcare & Rehabilitation Center is a 4-star Medicare and Medicaid certified nursing home in Laguna Hills, California with 99 certified beds. It has been operating since 1987. The facility scored above average compared to California facilities.

Beds
99
Avg Residents/Day
91.8
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Apr 9, 1987
Sprinklers
Yes
Council
Resident
County
Orange
Last Inspection
Feb 3, 2025
Deficiencies (Cycle 1)
10
Weighted Score
51.0
Infection Citations
0

Deficiency Citations (54)

F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Aug 13, 2025Corrected: NoCycle: 1
F0655Minimal Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0694Potential for Harm

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0755Minimal Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0761Minimal Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0842Minimal Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Oct 10, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Sep 3, 2024Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Sep 3, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: May 24, 2022Corrected: NoCycle: 2
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: May 24, 2022Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: May 24, 2022Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: May 24, 2022Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: May 24, 2022Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 24, 2022Corrected: NoCycle: 2
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: May 24, 2022Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: May 24, 2022Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 24, 2022Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 24, 2022Corrected: NoCycle: 2
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: May 24, 2022Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 30, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 30, 2023Corrected: NoCycle: 3
F0842Minimal Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Sep 8, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jun 23, 2023Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 4, 2023Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Apr 27, 2023Corrected: NoCycle: 3

+ 24 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.43 hrs
National avg: 2.35 hrs
LPN1.57 hrs
National avg: 0.86 hrs
RN0.34 hrs
National avg: 0.68 hrs
Total Nursing4.34 hrs
National avg: 3.89 hrs
Weekend Total3.73 hrs
National avg: 0.00 hrs
Physical Therapist0.15 hrs
National avg: 0.07 hrs
Total Turnover
52.7%
RN Turnover
72.7%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (6)

NameRoleTypeOwnership %Since
FLAGSTONE HEALTHCARE SOUTH LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 30, 2006
THE ENSIGN GROUP INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization100%Jan 30, 2006
LINDSEY, BRYCEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 2, 2019
BURNAM, SOONCORPORATE OFFICERIndividualN/AJan 30, 2006
WILLITS, ADAMCORPORATE OFFICERIndividualN/AJul 30, 2018
LINDSEY, BRYCEW-2 MANAGING EMPLOYEEIndividualN/AApr 2, 2019

Nearby Nursing Homes

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Villa Valencia Healthcare Center

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Health
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Quality
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Laguna Hills Health and Rehabilitation Center

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For profit$9,750 in fines
Health
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Frequently Asked Questions

What is the CMS rating for Palm Terrace Healthcare & Rehabilitation Center?▾
Palm Terrace Healthcare & Rehabilitation Center has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated above average.
Has Palm Terrace Healthcare & Rehabilitation Center had any health inspection violations?▾
Palm Terrace Healthcare & Rehabilitation Center had 10 deficiency citations in its most recent health inspection (Feb 3, 2025). The facility has no fines on record.
What are the staffing levels at Palm Terrace Healthcare & Rehabilitation Center?▾
Palm Terrace Healthcare & Rehabilitation Center provides 4.34 total nursing staff hours per resident per day, including 0.34 RN hours, 1.57 LPN hours, and 2.43 nurse aide hours. The total staff turnover rate is 52.7%.
How many beds does Palm Terrace Healthcare & Rehabilitation Center have?▾
Palm Terrace Healthcare & Rehabilitation Center has 99 certified beds with an average of 91.8 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Corporation owned and is part of the The Ensign Group chain.
Are there other nursing homes near Palm Terrace Healthcare & Rehabilitation Center?▾
Yes, there are 2 other nursing homes in Laguna Hills, California with an average rating of 3/5. You can compare all facilities on the Laguna Hills nursing homes page.

Part of The Ensign Group

This chain operates 324 facilities. View all →