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HomeNorth CarolinaPavilion Health Center at Brightmore

Pavilion Health Center at Brightmore

10011 Providence Road West, Charlotte, NC 282779802458500WebsiteGoogle Maps
3.6on Google(161 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
3/5
Quality
3/5
Beds
108
certified
2 fine(s) totaling $103,435

How Pavilion Health Center at Brightmore Compares in North Carolina

Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
NC average
2.9/5
Below state average
Health inspection rating
2/5
NC average
2.9/5
Below state average
Staffing rating
3/5
NC average
2.7/5
Above state average
Nursing hours per resident
3.32 hrs/day
NC average
3.82 hrs/day
Below state average
RN hours per resident
0.42 hrs/day
NC average
0.61 hrs/day
Below state average
Staff turnover
40.0%
NC average
49.1%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the North Carolina average of 2.9/5.
Its 2/5 health inspection rating is below the North Carolina average of 2.9/5.
Reported nursing time is 3.32 hours per resident per day, below the state average of 3.82.
Reported RN time is 0.42 hours per resident per day, below the state average of 0.61.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
19
deficiency citations
Inspected Mar 26, 2024
Most recent cycle
7
deficiency citations
Inspected Jul 3, 2025
The most recent cycle recorded 12 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,122/mo
North Carolina median
Private Room
$9,125/mo
North Carolina median
Mecklenburg County 65+
129,089
11.6% of county
County Population
1,115,403
Mecklenburg County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Pavilion Health Center at Brightmore is a 2-star Medicare and Medicaid certified nursing home in Charlotte, North Carolina with 108 certified beds. It has been operating since 2014. Its overall CMS rating is 2 out of 5.

Beds
108
Avg Residents/Day
102.5
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Mar 20, 2014
Sprinklers
Yes
Council
Resident
County
Mecklenburg
Last Inspection
Jul 3, 2025
Deficiencies (Cycle 1)
7
Weighted Score
90.5
Infection Citations
0

Deficiency Citations (31)

F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 9, 2025Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0760Immediate Jeopardy

Ensure that residents are free from significant medication errors.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0867Potential for Harm

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0602Potential for Harm

Protect each resident from the wrongful use of the resident's belongings or money.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0550Actual Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Sep 29, 2022Corrected: NoCycle: 3
F0677Actual Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Sep 29, 2022Corrected: NoCycle: 3
F0692Actual Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Sep 29, 2022Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 29, 2022Corrected: NoCycle: 3

+ 1 more deficiencies

Total Fines
$103,435
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineDec 9, 2025
$16,985
FineMar 26, 2024
$86,450

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.94 hrs
National avg: 2.32 hrs
LPN0.95 hrs
National avg: 0.86 hrs
RN0.42 hrs
National avg: 0.69 hrs
Total Nursing3.32 hrs
National avg: 3.86 hrs
Weekend Total3.02 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
40.0%
RN Turnover
33.3%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (14)

NameRoleTypeOwnership %Since
LONG TERM CARE MANAGEMENT SERVICES LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Mar 10, 2011
KROB, JAMESW-2 MANAGING EMPLOYEEIndividualN/AOct 18, 2018
BORK, MATTHEWCORPORATE DIRECTORIndividualN/AJan 22, 2014
MILLER, ROBERTCORPORATE DIRECTORIndividualN/ASep 1, 2024
PURIFOY, PENNYCORPORATE DIRECTORIndividualN/AJan 22, 2014
WILSON, JEFFREYCORPORATE DIRECTORIndividualN/AJan 22, 2014
CALCUTT, JOSEPHCORPORATE OFFICERIndividualN/AJan 22, 2014
LONG TERM CARE MANAGEMENT SERVICES LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMar 10, 2011
BORK, MATTHEWOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 22, 2014
CALCUTT, JOSEPHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 22, 2014
MCNEILL, JOHNOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 10, 2011
MCNEILL, RONALDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 10, 2011
PURIFOY, PENNYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 22, 2014
WILSON, JEFFREYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 22, 2014

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Pavilion Health Center at Brightmore and nearby alternatives.

All North Carolina facilities
Pavilion Health Center at Brightmore
Charlotte, NCCurrent facility
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $103,435
Pineville Rehabilitation and Living Center
Pineville, NC4.7 mi
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: $15,470
The Stewart Health Center
Charlotte, NC7.0 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $57,971
Brookdale Carriage Club Providence
Charlotte, NC7.2 mi
CMS
5/5
Health
5/5
Staffing
4/5
Recorded fines: None
The Sharon at Southpark
Charlotte, NC7.3 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Matthews Health & Rehab Center
Matthews, NC7.7 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $82,703
Briar Creek Health Center
Charlotte, NC7.9 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: $8,606
FacilityDistanceCMSHealthStaffingRecorded fines
Pavilion Health Center at Brightmore
Charlotte, NC · Current facility
—2/52/53/5$103,435
Pineville Rehabilitation and Living Center
Pineville, NC
4.7 mi3/53/53/5$15,470
The Stewart Health Center
Charlotte, NC
7.0 mi2/52/54/5$57,971
Brookdale Carriage Club Providence
Charlotte, NC
7.2 mi5/55/54/5None recorded
The Sharon at Southpark
Charlotte, NC
7.3 mi4/54/54/5None recorded
Matthews Health & Rehab Center
Matthews, NC
7.7 mi2/52/52/5$82,703
Briar Creek Health Center
Charlotte, NC
7.9 mi4/54/54/5$8,606

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Pavilion Health Center at Brightmore?▾
Pavilion Health Center at Brightmore has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Pavilion Health Center at Brightmore cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in North Carolina is $8,122/month for a semi-private room and $9,125/month for a private room (Genworth/CareScout 2024). Pavilion Health Center at Brightmore participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Pavilion Health Center at Brightmore had any health inspection violations?▾
Pavilion Health Center at Brightmore had 7 deficiency citations in its most recent health inspection (Jul 3, 2025). The current CMS dataset records 2 fine(s) totaling $103,435.
What are the staffing levels at Pavilion Health Center at Brightmore?▾
Pavilion Health Center at Brightmore provides 3.32 total nursing staff hours per resident per day, including 0.42 RN hours, 0.95 LPN hours, and 1.94 nurse aide hours. The total staff turnover rate is 40.0%.
How many beds does Pavilion Health Center at Brightmore have?▾
Pavilion Health Center at Brightmore has 108 certified beds with an average of 102.5 residents per day, resulting in approximately 95% occupancy. The facility is For profit - Limited Liability company owned and is part of the Liberty Senior Living chain.
Are there other nursing homes near Pavilion Health Center at Brightmore?▾
Yes. This page lists 6 nearby nursing homes in North Carolina, including 4 in Charlotte. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Pavilion Health Center at Brightmore?▾
On Google Maps, Pavilion Health Center at Brightmore has a rating of 3.6 out of 5 based on 161 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Liberty Senior Living

This chain operates 37 facilities. View all →