• CMS rates this facility 2/5 stars (below average)
• Has 108 certified beds with an average of 96.3 residents per day (89% occupancy)
• Last health inspection found 7 deficiencies (inspected Jul 3, 2025)
• Has been fined a total of $112,580 across 2 fine(s)
• Total nursing staff: 3.42 hours per resident per day
• Staff turnover rate: 47.2%
• Part of the Liberty Senior Living chain (34 facilities)
Pavilion Health Center at Brightmore is a 2-star Medicare and Medicaid certified nursing home in Charlotte, North Carolina with 108 certified beds. It has been operating since 2014. The facility scored below average compared to North Carolina facilities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure medication error rates are not 5 percent or greater.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide activities to meet all resident's needs.
Post nurse staffing information every day.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Provide and implement an infection prevention and control program.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Protect each resident from the wrongful use of the resident's belongings or money.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Provide enough food/fluids to maintain a resident's health.
Ensure that residents are free from significant medication errors.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure each resident receives an accurate assessment.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide enough food/fluids to maintain a resident's health.
+ 1 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| LONG TERM CARE MANAGEMENT SERVICES LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Mar 10, 2011 |
| MCNEILL, JOHN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 50% | Jan 22, 2014 |
| MCNEILL, RONALD | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 50% | Jan 22, 2014 |
| LONG TERM CARE MANAGEMENT SERVICES LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Mar 10, 2011 |
| BORK, MATTHEW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 22, 2014 |
| CALCUTT, JOESEPH V | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 22, 2014 |
| MCNEILL, JOHN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 10, 2011 |
| MCNEILL, RONALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 10, 2011 |
| PURIFOY, PENNY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 22, 2014 |
| WILSON, JEFFREY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 22, 2014 |
| BORK, MATTHEW | CORPORATE DIRECTOR | Individual | N/A | Jan 22, 2014 |
| MILLER, ROBERT | CORPORATE DIRECTOR | Individual | N/A | Sep 1, 2024 |
| PURIFOY, PENNY | CORPORATE DIRECTOR | Individual | N/A | Jan 22, 2014 |
| WILSON, JEFFREY | CORPORATE DIRECTOR | Individual | N/A | Jan 22, 2014 |
| CALCUTT, JOESEPH V | CORPORATE OFFICER | Individual | N/A | Jan 22, 2014 |
| KROB, JAMES | W-2 MANAGING EMPLOYEE | Individual | N/A | Oct 18, 2018 |
This chain operates 34 facilities. View all →