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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeNorth CarolinaPavilion Health Center at Brightmore

Pavilion Health Center at Brightmore

10011 Providence Road West, Charlotte, NC 282779802458500
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
3/5
Quality
2/5
Beds
108
certified
2 fine(s) totaling $112,580

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 108 certified beds with an average of 96.3 residents per day (89% occupancy)

• Last health inspection found 7 deficiencies (inspected Jul 3, 2025)

• Has been fined a total of $112,580 across 2 fine(s)

• Total nursing staff: 3.42 hours per resident per day

• Staff turnover rate: 47.2%

• Part of the Liberty Senior Living chain (34 facilities)

Pavilion Health Center at Brightmore is a 2-star Medicare and Medicaid certified nursing home in Charlotte, North Carolina with 108 certified beds. It has been operating since 2014. The facility scored below average compared to North Carolina facilities.

Beds
108
Avg Residents/Day
96.3
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Mar 20, 2014
Sprinklers
Yes
Council
Resident
County
Mecklenburg
Last Inspection
Jul 3, 2025
Deficiencies (Cycle 1)
7
Weighted Score
90.5
Infection Citations
0

Deficiency Citations (31)

F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 9, 2025Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0867Potential for Harm

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0602Potential for Harm

Protect each resident from the wrongful use of the resident's belongings or money.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0760Immediate Jeopardy

Ensure that residents are free from significant medication errors.

Survey: Mar 26, 2024Corrected: NoCycle: 2
F0550Actual Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Sep 29, 2022Corrected: NoCycle: 3
F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Sep 29, 2022Corrected: NoCycle: 3
F0677Actual Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Sep 29, 2022Corrected: NoCycle: 3
F0692Actual Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Sep 29, 2022Corrected: NoCycle: 3

+ 1 more deficiencies

Total Fines
$112,580
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineDec 9, 2025
$26,130
FineMar 26, 2024
$86,450

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.00 hrs
National avg: 2.35 hrs
LPN0.98 hrs
National avg: 0.86 hrs
RN0.44 hrs
National avg: 0.68 hrs
Total Nursing3.42 hrs
National avg: 3.89 hrs
Weekend Total3.16 hrs
National avg: 0.00 hrs
Physical Therapist0.09 hrs
National avg: 0.07 hrs
Total Turnover
47.2%
RN Turnover
53.8%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (16)

NameRoleTypeOwnership %Since
LONG TERM CARE MANAGEMENT SERVICES LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Mar 10, 2011
MCNEILL, JOHN5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual50%Jan 22, 2014
MCNEILL, RONALD5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual50%Jan 22, 2014
LONG TERM CARE MANAGEMENT SERVICES LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMar 10, 2011
BORK, MATTHEWOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 22, 2014
CALCUTT, JOESEPH VOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 22, 2014
MCNEILL, JOHNOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 10, 2011
MCNEILL, RONALDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 10, 2011
PURIFOY, PENNYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 22, 2014
WILSON, JEFFREYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 22, 2014
BORK, MATTHEWCORPORATE DIRECTORIndividualN/AJan 22, 2014
MILLER, ROBERTCORPORATE DIRECTORIndividualN/ASep 1, 2024
PURIFOY, PENNYCORPORATE DIRECTORIndividualN/AJan 22, 2014
WILSON, JEFFREYCORPORATE DIRECTORIndividualN/AJan 22, 2014
CALCUTT, JOESEPH VCORPORATE OFFICERIndividualN/AJan 22, 2014
KROB, JAMESW-2 MANAGING EMPLOYEEIndividualN/AOct 18, 2018

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Mecklenburg Heath and Rehabilitation

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Frequently Asked Questions

What is the CMS rating for Pavilion Health Center at Brightmore?▾
Pavilion Health Center at Brightmore has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 2/5. This facility is rated below average.
Has Pavilion Health Center at Brightmore had any health inspection violations?▾
Pavilion Health Center at Brightmore had 7 deficiency citations in its most recent health inspection (Jul 3, 2025). The facility has been fined a total of $112,580 across 2 fine(s).
What are the staffing levels at Pavilion Health Center at Brightmore?▾
Pavilion Health Center at Brightmore provides 3.42 total nursing staff hours per resident per day, including 0.44 RN hours, 0.98 LPN hours, and 2.00 nurse aide hours. The total staff turnover rate is 47.2%.
How many beds does Pavilion Health Center at Brightmore have?▾
Pavilion Health Center at Brightmore has 108 certified beds with an average of 96.3 residents per day, resulting in approximately 89% occupancy. The facility is For profit - Limited Liability company owned and is part of the Liberty Senior Living chain.
Are there other nursing homes near Pavilion Health Center at Brightmore?▾
Yes, there are 20 other nursing homes in Charlotte, North Carolina with an average rating of 2.6/5. You can compare all facilities on the Charlotte nursing homes page.

Part of Liberty Senior Living

This chain operates 34 facilities. View all →