CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Pavilion Health Center at Brightmore is a 2-star Medicare and Medicaid certified nursing home in Charlotte, North Carolina with 108 certified beds. It has been operating since 2014. Its overall CMS rating is 2 out of 5.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Protect each resident from the wrongful use of the resident's belongings or money.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide care and assistance to perform activities of daily living for any resident who is unable.
+ 1 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| LONG TERM CARE MANAGEMENT SERVICES LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Mar 10, 2011 |
| KROB, JAMES | W-2 MANAGING EMPLOYEE | Individual | N/A | Oct 18, 2018 |
| BORK, MATTHEW | CORPORATE DIRECTOR | Individual | N/A | Jan 22, 2014 |
| MILLER, ROBERT | CORPORATE DIRECTOR | Individual | N/A | Sep 1, 2024 |
| PURIFOY, PENNY | CORPORATE DIRECTOR | Individual | N/A | Jan 22, 2014 |
| WILSON, JEFFREY | CORPORATE DIRECTOR | Individual | N/A | Jan 22, 2014 |
| CALCUTT, JOSEPH | CORPORATE OFFICER | Individual | N/A | Jan 22, 2014 |
| LONG TERM CARE MANAGEMENT SERVICES LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Mar 10, 2011 |
| BORK, MATTHEW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 22, 2014 |
| CALCUTT, JOSEPH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 22, 2014 |
| MCNEILL, JOHN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 10, 2011 |
| MCNEILL, RONALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 10, 2011 |
| PURIFOY, PENNY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 22, 2014 |
| WILSON, JEFFREY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 22, 2014 |
Compare CMS ratings and recorded fines for Pavilion Health Center at Brightmore and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 37 facilities. View all →