• CMS rates this facility 2/5 stars (below average)
• Has 140 certified beds with an average of 131.9 residents per day (94% occupancy)
• Last health inspection found 22 deficiencies (inspected Feb 28, 2025)
• Has been fined a total of $79,980 across 2 fine(s)
• Total nursing staff: 4.21 hours per resident per day
• Staff turnover rate: 25.2%
• Part of the Serrano Group chain (11 facilities)
Royal Palms Post Acute is a 2-star Medicare and Medicaid certified nursing home in Glendale, California with 140 certified beds. It has been operating since 1968. The facility scored below average compared to California facilities.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Provide and implement an infection prevention and control program.
Provide and implement an infection prevention and control program.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Reasonably accommodate the needs and preferences of each resident.
PASARR screening for Mental disorders or Intellectual Disabilities
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide safe and appropriate respiratory care for a resident when needed.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dispose of garbage and refuse properly.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Have policies on smoking.
Ensure that residents are fully informed and understand their health status, care and treatments.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
+ 54 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PALMS LICENSEE 3 LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 1, 2016 |
| BIN MENDEL LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 1, 2016 |
| BL CALI PARTNERS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 1, 2016 |
| JS FENTON LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 1, 2016 |
| RGF CONSULTING LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 1, 2016 |
| SERRANO GROUP LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 1, 2016 |
| SERRANO PARTNERS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 1, 2016 |
| YAAME LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 1, 2016 |
| FENSTERMAN, HOWARD | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2016 |
| FENSTERMAN, JORDAN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2016 |
| FENSTERMAN, ROBERT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2016 |
| JACOBS, DOV | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2016 |
| LANDA, BENJAMIN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2016 |
| LEIBSON, STACI | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2016 |
| TAUB, JUDAH | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2016 |
| PALMS LICENSEE 3 LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2016 |
| TER OGANESYAN, LUSINE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2016 |
| JACOBS, DOV | CORPORATE OFFICER | Individual | N/A | Jan 1, 2016 |
This chain operates 11 facilities. View all →