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HomeMassachusettsSouthbridge Rehabilitation & Health Care Center

Southbridge Rehabilitation & Health Care Center

84 Chapin Street, Southbridge, MA 015507744371166WebsiteGoogle Maps
3.7on Google(69 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
1/5
Quality
2/5
Beds
144
certified

How Southbridge Rehabilitation & Health Care Center Compares in Massachusetts

Facility results compared with averages for CMS-certified nursing homes in Massachusetts. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
MA average
3.0/5
Below state average
Health inspection rating
3/5
MA average
3.0/5
Close to state average
Staffing rating
1/5
MA average
3.1/5
Below state average
Nursing hours per resident
3.22 hrs/day
MA average
3.87 hrs/day
Below state average
RN hours per resident
0.20 hrs/day
MA average
0.65 hrs/day
Below state average
Staff turnover
36.3%
MA average
38.2%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Massachusetts average of 3.0/5.
Reported nursing time is 3.22 hours per resident per day, below the state average of 3.87.
Reported RN time is 0.20 hours per resident per day, below the state average of 0.65.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
14
deficiency citations
Inspected Dec 18, 2024
Most recent cycle
5
deficiency citations
Inspected Apr 3, 2026
The most recent cycle recorded 9 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$14,296/mo
Massachusetts median
Private Room
$15,189/mo
Massachusetts median
Worcester County 65+
139,294
16.2% of county
County Population
858,898
Worcester County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Southbridge Rehabilitation & Health Care Center is a 2-star Medicare and Medicaid certified nursing home in Southbridge, Massachusetts with 144 certified beds. It has been operating since 1987. Its overall CMS rating is 2 out of 5.

Beds
144
Avg Residents/Day
133.5
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 2, 1987
Sprinklers
Yes
Council
Resident
County
Worcester
Last Inspection
Apr 3, 2026
Deficiencies (Cycle 1)
5
Weighted Score
33.0
Infection Citations
0

Deficiency Citations (31)

F0712Potential for Harm

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Survey: Apr 3, 2026Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Apr 3, 2026Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Apr 3, 2026Corrected: NoCycle: 1
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Apr 3, 2026Corrected: NoCycle: 1
F0685Potential for Harm

Assist a resident in gaining access to vision and hearing services.

Survey: Apr 3, 2026Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0909Potential for Harm

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Dec 18, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Dec 3, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0712Potential for Harm

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0622Potential for Harm

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0694Potential for Harm

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Oct 25, 2023Corrected: NoCycle: 3

+ 1 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.93 hrs
National avg: 2.32 hrs
LPN1.08 hrs
National avg: 0.86 hrs
RN0.20 hrs
National avg: 0.69 hrs
Total Nursing3.22 hrs
National avg: 3.86 hrs
Weekend Total2.96 hrs
National avg: 0.00 hrs
Physical Therapist0.07 hrs
National avg: 0.07 hrs
Total Turnover
36.3%
RN Turnover
70.0%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (9)

NameRoleTypeOwnership %Since
ATHENA HEALTH CARE SYSTEMS MA R LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Sep 1, 2012
CHAKALOS-SANTILLI, VALERIE5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual5%Sep 1, 2012
CURTIS, DIANE5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/ASep 1, 2012
MOSIER, MICHAEL5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual6%Sep 1, 2012
REZENDES, LORRIE5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/ASep 1, 2012
SANTILLI, LAWRENCE5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual74%May 4, 2020
MOSIER, MICHAELW-2 MANAGING EMPLOYEEIndividualN/ASep 1, 2012
ATHENA HEALTH CARE ASSOCIATES, INC.OPERATIONAL/MANAGERIAL CONTROLOrganizationN/ASep 1, 2012
SANTILLI, LAWRENCEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2012

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Southbridge Rehabilitation & Health Care Center and nearby alternatives.

All Massachusetts facilities
Southbridge Rehabilitation & Health Care Center
Southbridge, MACurrent facility
CMS
2/5
Health
3/5
Staffing
1/5
Recorded fines: None
Overlook Masonic Health Center
Charlton, MA5.5 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Webster Manor Rehabilitation & Health Care Center
Webster, MA8.3 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: None
Lanessa Extended Care
Webster, MA8.3 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $119,962
Brookside Rehabilitation and Healthcare Center
Webster, MA8.5 mi
CMS
2/5
Health
3/5
Staffing
4/5
Recorded fines: None
Meadows of Central Massachusetts (the)
Rochdale, MA11.2 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: $166,780
Life Care Center of Auburn
Auburn, MA11.4 mi
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: $29,738
FacilityDistanceCMSHealthStaffingRecorded fines
Southbridge Rehabilitation & Health Care Center
Southbridge, MA · Current facility
—2/53/51/5None recorded
Overlook Masonic Health Center
Charlton, MA
5.5 mi4/54/54/5None recorded
Webster Manor Rehabilitation & Health Care Center
Webster, MA
8.3 mi2/52/52/5None recorded
Lanessa Extended Care
Webster, MA
8.3 mi1/51/53/5$119,962
Brookside Rehabilitation and Healthcare Center
Webster, MA
8.5 mi2/53/54/5None recorded
Meadows of Central Massachusetts (the)
Rochdale, MA
11.2 mi4/54/54/5$166,780
Life Care Center of Auburn
Auburn, MA
11.4 mi3/53/53/5$29,738

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Southbridge Rehabilitation & Health Care Center?▾
Southbridge Rehabilitation & Health Care Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 1/5, and quality measures rating of 2/5. This facility is rated below average.
How much does Southbridge Rehabilitation & Health Care Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Massachusetts is $14,296/month for a semi-private room and $15,189/month for a private room (Genworth/CareScout 2024). Southbridge Rehabilitation & Health Care Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Southbridge Rehabilitation & Health Care Center had any health inspection violations?▾
Southbridge Rehabilitation & Health Care Center had 5 deficiency citations in its most recent health inspection (Apr 3, 2026). The current CMS dataset records no fines for this facility.
What are the staffing levels at Southbridge Rehabilitation & Health Care Center?▾
Southbridge Rehabilitation & Health Care Center provides 3.22 total nursing staff hours per resident per day, including 0.20 RN hours, 1.08 LPN hours, and 1.93 nurse aide hours. The total staff turnover rate is 36.3%.
How many beds does Southbridge Rehabilitation & Health Care Center have?▾
Southbridge Rehabilitation & Health Care Center has 144 certified beds with an average of 133.5 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Limited Liability company owned and is part of the Athena Healthcare Systems chain.
Are there other nursing homes near Southbridge Rehabilitation & Health Care Center?▾
Yes. This page lists 6 nearby nursing homes in Massachusetts. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Southbridge Rehabilitation & Health Care Center?▾
On Google Maps, Southbridge Rehabilitation & Health Care Center has a rating of 3.7 out of 5 based on 69 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Athena Healthcare Systems

This chain operates 24 facilities. View all →