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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMassachusettsWebster Manor Rehabilitation & Health Care Center

Webster Manor Rehabilitation & Health Care Center

745 School Street, Webster, MA 015705089490644
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
3/5
Quality
3/5
Beds
135
certified

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 135 certified beds with an average of 123.5 residents per day (91% occupancy)

• Last health inspection found 13 deficiencies (inspected Apr 10, 2025)

• No fines on record

• Total nursing staff: 2.99 hours per resident per day

• Staff turnover rate: 36.9%

• Part of the Athena Healthcare Systems chain (27 facilities)

Webster Manor Rehabilitation & Health Care Center is a 2-star Medicare and Medicaid certified nursing home in Webster, Massachusetts with 135 certified beds. It has been operating since 1985. The facility scored below average compared to Massachusetts facilities.

Beds
135
Avg Residents/Day
123.5
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jul 1, 1985
Sprinklers
Yes
Council
Resident
County
Worcester
Last Inspection
Apr 10, 2025
Deficiencies (Cycle 1)
13
Weighted Score
69.0
Infection Citations
0

Deficiency Citations (40)

F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0744Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0813Potential for Harm

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0868Minimal Harm

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: Jun 14, 2023Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Oct 5, 2022Corrected: NoCycle: 3
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Oct 5, 2022Corrected: NoCycle: 3
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Oct 5, 2022Corrected: NoCycle: 3

+ 10 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.75 hrs
National avg: 2.35 hrs
LPN0.63 hrs
National avg: 0.86 hrs
RN0.62 hrs
National avg: 0.68 hrs
Total Nursing2.99 hrs
National avg: 3.89 hrs
Weekend Total2.66 hrs
National avg: 0.00 hrs
Physical Therapist0.10 hrs
National avg: 0.07 hrs
Total Turnover
36.9%
RN Turnover
29.4%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (12)

NameRoleTypeOwnership %Since
ATHENA HEALTH CARE SYSTEMS MA III LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2014
CHAKALOS-SANTILLI, VALERIE5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual6%Jul 1, 2015
MOSIER, MICHAEL5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual7%Nov 18, 2016
SANTILLI, LAWRENCE5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual62%Dec 15, 2020
ATHENA HEALTH CARE ASSOCIATES, INC.OPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJun 1, 2014
SANTILLI, LAWRENCECORPORATE OFFICERIndividualN/AOct 11, 2013
CURTIS, DIANEW-2 MANAGING EMPLOYEEIndividualN/AJun 1, 2014
KAUFMAN, DANIELLEW-2 MANAGING EMPLOYEEIndividualN/AJul 1, 2018
MOSIER, MICHAELW-2 MANAGING EMPLOYEEIndividualN/AJun 1, 2014
REZENDES, LORRIEW-2 MANAGING EMPLOYEEIndividualN/AOct 11, 2013
SENRA, PRISCILLAW-2 MANAGING EMPLOYEEIndividualN/ADec 15, 2020
WHITCRAFT, CARLYW-2 MANAGING EMPLOYEEIndividualN/AMay 1, 2019

Nearby Nursing Homes

All Massachusetts facilities

Lanessa Extended Care

Webster, MA · 96 beds

For profit$119,962 in fines
Health
Staffing
Quality
36 ft

Brookside Rehabilitation and Healthcare Center

Webster, MA · 81 beds

For profit
Health
Staffing
Quality
1.9 mi

Frequently Asked Questions

What is the CMS rating for Webster Manor Rehabilitation & Health Care Center?▾
Webster Manor Rehabilitation & Health Care Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated below average.
Has Webster Manor Rehabilitation & Health Care Center had any health inspection violations?▾
Webster Manor Rehabilitation & Health Care Center had 13 deficiency citations in its most recent health inspection (Apr 10, 2025). The facility has no fines on record.
What are the staffing levels at Webster Manor Rehabilitation & Health Care Center?▾
Webster Manor Rehabilitation & Health Care Center provides 2.99 total nursing staff hours per resident per day, including 0.62 RN hours, 0.63 LPN hours, and 1.75 nurse aide hours. The total staff turnover rate is 36.9%.
How many beds does Webster Manor Rehabilitation & Health Care Center have?▾
Webster Manor Rehabilitation & Health Care Center has 135 certified beds with an average of 123.5 residents per day, resulting in approximately 91% occupancy. The facility is For profit - Corporation owned and is part of the Athena Healthcare Systems chain.
Are there other nursing homes near Webster Manor Rehabilitation & Health Care Center?▾
Yes, there are 2 other nursing homes in Webster, Massachusetts with an average rating of 1.7/5. You can compare all facilities on the Webster nursing homes page.

Part of Athena Healthcare Systems

This chain operates 27 facilities. View all →