• CMS rates this facility 5/5 stars (above average)
• Has 62 certified beds with an average of 53.5 residents per day (86% occupancy)
• Last health inspection found 4 deficiencies (inspected Jul 24, 2025)
• No fines on record
• Total nursing staff: 4.36 hours per resident per day
• Staff turnover rate: 45.3%
• Part of the Pacs Group chain (254 facilities)
St Francis Healthcare Center is a 5-star Medicare and Medicaid certified nursing home in Hayward, California with 62 certified beds. It has been operating since 1990. The facility scored above average compared to California facilities.
Ensure each resident receives an accurate assessment.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Prepare residents for a safe transfer or discharge from the nursing home.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Feb 26, 2019 |
| PACS GROUP, INC. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 30, 2023 |
| PACS HOLDINGS, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 30, 2023 |
| HANCOCK, MARK | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Dec 31, 2020 |
| MURRAY, JASON | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Dec 31, 2020 |
| HADLEY, MATTHEW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2020 |
| APT, FREDERICK | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| HANCOCK, MARK | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| JERGENSEN, JOSHUA | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| MITCHELL, JOHN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| HUYNH, UYEN-CHI | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Jan 1, 2023 |
| HADLEY, MATTHEW | W-2 MANAGING EMPLOYEE | Individual | N/A | Oct 1, 2020 |
This chain operates 254 facilities. View all →