• CMS rates this facility 5/5 stars (above average)
• Has 87 certified beds with an average of 72.8 residents per day (84% occupancy)
• Last health inspection found 5 deficiencies (inspected Dec 18, 2024)
• No fines on record
• Total nursing staff: 4.30 hours per resident per day
• Staff turnover rate: 30.0%
• Part of the Trilogy Health Services chain (125 facilities)
Waterford Crossing is a 5-star Medicare and Medicaid certified nursing home in Goshen, Indiana with 87 certified beds. It has been operating since 2006. The facility scored above average compared to Indiana facilities.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Provide and implement an infection prevention and control program.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe and appropriate respiratory care for a resident when needed.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HANCOCK REGIONAL HOSPITAL | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | May 1, 2015 |
| BARNEY, LEIGH | LIMITED PARTNERSHIP INTEREST | Individual | N/A | Dec 1, 2015 |
| DAVIS, DAVID | LIMITED PARTNERSHIP INTEREST | Individual | N/A | Dec 31, 2019 |
| TRILOGY HEALTHCARE OF GOSHEN, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 1, 2015 |
| LONG, STEVEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 13, 2022 |
| OFFERLE, ANDREW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 15, 2025 |
| PLANTINGA, JUDY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2023 |
This chain operates 125 facilities. View all →