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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMassachusettsCharlwell House Health and Rehabilitation

Charlwell House Health and Rehabilitation

305 Walpole Street, Norwood, MA 020627817627700
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
4/5
Quality
1/5
Beds
124
certified

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 124 certified beds with an average of 77.3 residents per day (62% occupancy)

• Last health inspection found 13 deficiencies (inspected May 30, 2025)

• No fines on record

• Total nursing staff: 3.32 hours per resident per day

• Staff turnover rate: 32.8%

• Part of the Best Care Services chain (10 facilities)

Charlwell House Health and Rehabilitation is a 1-star Medicare and Medicaid certified nursing home in Norwood, Massachusetts with 124 certified beds. It has been operating since 1972. The facility scored below average compared to Massachusetts facilities.

Beds
124
Avg Residents/Day
77.3
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Feb 15, 1972
Sprinklers
Yes
Council
Resident
County
Norfolk
Last Inspection
May 30, 2025
Deficiencies (Cycle 1)
13
Weighted Score
65.0
Infection Citations
0

Deficiency Citations (63)

F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: May 30, 2025Corrected: NoCycle: 1
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: May 30, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 30, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: May 30, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 30, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 30, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 30, 2025Corrected: NoCycle: 1
F0687Potential for Harm

Provide appropriate foot care.

Survey: May 30, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: May 30, 2025Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: May 30, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 30, 2025Corrected: NoCycle: 1
F0825Potential for Harm

Provide or get specialized rehabilitative services as required for a resident.

Survey: May 30, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 30, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Aug 13, 2024Corrected: NoCycle: 2
F0551Potential for Harm

Give the resident's representative the ability to exercise the resident's rights.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0685Potential for Harm

Assist a resident in gaining access to vision and hearing services.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0551Potential for Harm

Give the resident's representative the ability to exercise the resident's rights.

Survey: Sep 1, 2022Corrected: NoCycle: 3
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Sep 1, 2022Corrected: NoCycle: 3
F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: Sep 1, 2022Corrected: NoCycle: 3
F0577Minimal Harm

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Survey: Sep 1, 2022Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Sep 1, 2022Corrected: NoCycle: 3
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Sep 1, 2022Corrected: NoCycle: 3
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Sep 1, 2022Corrected: NoCycle: 3
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Sep 1, 2022Corrected: NoCycle: 3

+ 33 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.00 hrs
National avg: 2.35 hrs
LPN0.63 hrs
National avg: 0.86 hrs
RN0.69 hrs
National avg: 0.68 hrs
Total Nursing3.32 hrs
National avg: 3.89 hrs
Weekend Total3.02 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
32.8%
RN Turnover
56.3%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
BONADIO & CO LLPOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AAug 1, 2022
RELIANT REHABILITATION HOLDINGS INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AAug 1, 2022
TWOMAGNETS LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AAug 1, 2022
AL-MADI, SAMIOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 1, 2022
CARR, JAMIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 24, 2024
CHAPLER, YAAKOVOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 1, 2022
PIELEANU, IRINAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 1, 2022
STEINBERG, MOSHEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 1, 2022

Nearby Nursing Homes

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Norwood Healthcare

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Ellis Nursing Home (the)

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Frequently Asked Questions

What is the CMS rating for Charlwell House Health and Rehabilitation?▾
Charlwell House Health and Rehabilitation has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 1/5. This facility is rated below average.
Has Charlwell House Health and Rehabilitation had any health inspection violations?▾
Charlwell House Health and Rehabilitation had 13 deficiency citations in its most recent health inspection (May 30, 2025). The facility has no fines on record.
What are the staffing levels at Charlwell House Health and Rehabilitation?▾
Charlwell House Health and Rehabilitation provides 3.32 total nursing staff hours per resident per day, including 0.69 RN hours, 0.63 LPN hours, and 2.00 nurse aide hours. The total staff turnover rate is 32.8%.
How many beds does Charlwell House Health and Rehabilitation have?▾
Charlwell House Health and Rehabilitation has 124 certified beds with an average of 77.3 residents per day, resulting in approximately 62% occupancy. The facility is For profit - Limited Liability company owned and is part of the Best Care Services chain.
Are there other nursing homes near Charlwell House Health and Rehabilitation?▾
Yes, there are 3 other nursing homes in Norwood, Massachusetts with an average rating of 1.8/5. You can compare all facilities on the Norwood nursing homes page.

Part of Best Care Services

This chain operates 10 facilities. View all →