CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in California. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Glendora Grand, INC is a 1-star Medicare and Medicaid certified nursing home in Glendora, California with 342 certified beds. It has been operating since 1972. Its overall CMS rating is 1 out of 5.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
+ 66 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| GLENDORA GRAND, INC. | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Dec 11, 2009 |
| NELSON, WILLIAM | DIRECT OWNERSHIP INTEREST | Individual | N/A | Dec 11, 2009 |
| ROLLINS, VICKI | DIRECT OWNERSHIP INTEREST | Individual | N/A | Dec 11, 2009 |
| GLENDORA GRAND PROPERTY, LLC | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Dec 11, 2009 |
| NELSON, WILLIAM | 5% OR GREATER MORTGAGE INTEREST | Individual | N/A | Dec 11, 2009 |
| ROLLINS, VICKI | 5% OR GREATER MORTGAGE INTEREST | Individual | N/A | Dec 11, 2009 |
| NELSON, WILLIAM | CORPORATE OFFICER | Individual | N/A | Dec 11, 2009 |
| ROLLINS, VICKI | CORPORATE OFFICER | Individual | N/A | Dec 11, 2009 |
| LAZO, GLADYS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 1, 2015 |
| MAKANDURA, LAKSHMAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 22, 2010 |
| PAGELA-ZAMBRANO, KAREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 10, 2022 |
| GLENDORA GRAND PROPERTY, LLC | ADP OF THE SNF | Organization | N/A | Dec 11, 2009 |
| LAZO, GLADYS | ADP OF THE SNF | Individual | N/A | Feb 1, 2015 |
| MAKANDURA, LAKSHMAN | ADP OF THE SNF | Individual | N/A | Jul 22, 2010 |
| NELSON, WILLIAM | ADP OF THE SNF | Individual | N/A | Dec 11, 2009 |
| PAGELA-ZAMBRANO, KAREN | ADP OF THE SNF | Individual | N/A | Apr 10, 2022 |
| ROLLINS, VICKI | ADP OF THE SNF | Individual | N/A | Dec 11, 2009 |
Compare CMS ratings and recorded fines for Glendora Grand, INC and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 10 facilities. View all →