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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeCaliforniaNew Orange Hills

New Orange Hills

5017 E. Chapman Avenue, Orange, CA 928697149977090
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
4/5
Beds
145
certified

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 145 certified beds with an average of 135.1 residents per day (93% occupancy)

• Last health inspection found 32 deficiencies (inspected Nov 15, 2024)

• No fines on record

• Total nursing staff: 5.01 hours per resident per day

• Staff turnover rate: 33.3%

• Part of the The Ensign Group chain (324 facilities)

New Orange Hills is a 2-star Medicare and Medicaid certified nursing home in Orange, California with 145 certified beds. It has been operating since 1987. The facility scored below average compared to California facilities.

Beds
145
Avg Residents/Day
135.1
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Dec 7, 1987
Sprinklers
Yes
Council
Resident
County
Orange
Last Inspection
Nov 15, 2024
Deficiencies (Cycle 1)
32
Weighted Score
135.0
Infection Citations
0

Deficiency Citations (89)

F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 26, 2025Corrected: NoCycle: 1
F0842Minimal Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 26, 2025Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 10, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 18, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 6, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Jul 10, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 14, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 14, 2025Corrected: NoCycle: 1
F0842Minimal Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 14, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 14, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Feb 28, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 28, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0773Potential for Harm

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 15, 2024Corrected: NoCycle: 1

+ 59 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.39 hrs
National avg: 2.35 hrs
LPN2.12 hrs
National avg: 0.86 hrs
RN0.50 hrs
National avg: 0.68 hrs
Total Nursing5.01 hrs
National avg: 3.89 hrs
Weekend Total4.51 hrs
National avg: 0.00 hrs
Physical Therapist0.12 hrs
National avg: 0.07 hrs
Total Turnover
33.3%
RN Turnover
17.6%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
FLAGSTONE HEALTHCARE SOUTH LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 8, 2022
THE ENSIGN GROUP INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization100%Feb 1, 2023
VILLAFANIA, JAMESOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2023
WILLITS, ADAMCORPORATE DIRECTORIndividualN/AFeb 1, 2023
BURNAM, SOONCORPORATE OFFICERIndividualN/ANov 8, 2022
FITCH, CRAIGCORPORATE OFFICERIndividualN/AFeb 1, 2023
LOOPER, WILLIAMCORPORATE OFFICERIndividualN/AFeb 1, 2023
VILLAFANIA, JAMESW-2 MANAGING EMPLOYEEIndividualN/AFeb 1, 2023

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Frequently Asked Questions

What is the CMS rating for New Orange Hills?▾
New Orange Hills has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated below average.
Has New Orange Hills had any health inspection violations?▾
New Orange Hills had 32 deficiency citations in its most recent health inspection (Nov 15, 2024). The facility has no fines on record.
What are the staffing levels at New Orange Hills?▾
New Orange Hills provides 5.01 total nursing staff hours per resident per day, including 0.50 RN hours, 2.12 LPN hours, and 2.39 nurse aide hours. The total staff turnover rate is 33.3%.
How many beds does New Orange Hills have?▾
New Orange Hills has 145 certified beds with an average of 135.1 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Corporation owned and is part of the The Ensign Group chain.
Are there other nursing homes near New Orange Hills?▾
Yes, there are 4 other nursing homes in Orange, California with an average rating of 3.2/5. You can compare all facilities on the Orange nursing homes page.

Part of The Ensign Group

This chain operates 324 facilities. View all →