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HomeCaliforniaNew Orange Hills

New Orange Hills

5017 E. Chapman Avenue, Orange, CA 928697149977090WebsiteGoogle Maps
4.4on Google(92 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
1/5
Quality
4/5
Beds
145
certified
1 fine(s) totaling $8,278

How New Orange Hills Compares in California

Facility results compared with averages for CMS-certified nursing homes in California. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
CA average
3.2/5
Below state average
Health inspection rating
2/5
CA average
2.8/5
Below state average
Staffing rating
1/5
CA average
3.3/5
Below state average
Nursing hours per resident
5.03 hrs/day
CA average
4.52 hrs/day
Above state average
RN hours per resident
0.51 hrs/day
CA average
0.67 hrs/day
Below state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the California average of 3.2/5.
Its 2/5 health inspection rating is below the California average of 2.8/5.
Reported nursing time is 5.03 hours per resident per day, above the state average of 4.52.
Reported RN time is 0.51 hours per resident per day, below the state average of 0.67.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
43
deficiency citations
Inspected Nov 15, 2024
Most recent cycle
26
deficiency citations
Inspected Feb 18, 2026
The most recent cycle recorded 17 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$11,476/mo
California median
Private Room
$13,870/mo
California median
Orange County 65+
488,359
15.4% of county
County Population
3,175,227
Orange County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

New Orange Hills is a 1-star Medicare and Medicaid certified nursing home in Orange, California with 145 certified beds. It has been operating since 1987. Its overall CMS rating is 1 out of 5.

Beds
145
Avg Residents/Day
136.6
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Dec 7, 1987
Sprinklers
Yes
Council
Resident
County
Orange
Last Inspection
Feb 18, 2026
Deficiencies (Cycle 1)
26
Weighted Score
129.0
Infection Citations
0

Deficiency Citations (82)

F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0687Potential for Harm

Provide appropriate foot care.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0686Minimal Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0730Minimal Harm

Observe each nurse aide's job performance and give regular training.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0842Minimal Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Feb 18, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 26, 2025Corrected: NoCycle: 1
F0842Minimal Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 26, 2025Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 10, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 18, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 6, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Jul 10, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 14, 2025Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 14, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 14, 2025Corrected: NoCycle: 2
F0842Minimal Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 14, 2025Corrected: NoCycle: 2

+ 52 more deficiencies

Total Fines
$8,278
Number of Fines
1
Payment Denials
1
Total Penalties
2

Penalty History

FineNov 10, 2025
$8,278
Payment DenialNov 10, 2025
13 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.39 hrs
National avg: 2.32 hrs
LPN2.13 hrs
National avg: 0.86 hrs
RN0.51 hrs
National avg: 0.69 hrs
Total Nursing5.03 hrs
National avg: 3.86 hrs
Weekend Total4.55 hrs
National avg: 0.00 hrs
Physical Therapist0.15 hrs
National avg: 0.07 hrs
Total Turnover
0.0%
RN Turnover
0.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (13)

NameRoleTypeOwnership %Since
BABU, JOOBYMANAGING CONTROL - GOVERNING BODYIndividualN/AFeb 1, 2023
VILLAFANIA, JAMESMANAGING CONTROL - GOVERNING BODYIndividualN/AFeb 1, 2023
WILLITS, ADAMCORPORATE DIRECTORIndividualN/AFeb 1, 2023
BURNAM, SOONCORPORATE OFFICERIndividualN/ANov 8, 2022
KEETCH, CHADCORPORATE OFFICERIndividualN/AMar 1, 2011
LOOPER, WILLIAMCORPORATE OFFICERIndividualN/AFeb 1, 2023
SATO, AMICORPORATE OFFICERIndividualN/ASep 9, 2024
BABU, JOOBYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2023
VILLAFANIA, JAMESOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2023
PORT, BARRYINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AJun 27, 2025
ENSIGN SERVICES INCADP OF THE SNFOrganizationN/ANov 1, 2022
BABU, JOOBYADP OF THE SNFIndividualN/AFeb 1, 2023
VILLAFANIA, JAMESADP OF THE SNFIndividualN/AFeb 1, 2023

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for New Orange Hills and nearby alternatives.

All California facilities
New Orange Hills
Orange, CACurrent facility
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $8,278
Chapman Global Medical Center D/p SNF
Orange, CA1.7 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $4,194
Healthbridge Children's Hospital - Orange D/p SNF
Orange, CA2.3 mi
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: None
The Hills Post Acute
Santa Ana, CA2.8 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $4,893
Orange Healthcare & Wellness Centre, LLC
Orange, CA3.5 mi
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: None
Town & Country
Santa Ana, CA3.6 mi
CMS
5/5
Health
3/5
Staffing
5/5
Recorded fines: None
Advanced Rehab Center of Tustin
Santa Ana, CA3.7 miAbuse flag
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $37,182
FacilityDistanceCMSHealthStaffingRecorded fines
New Orange Hills
Orange, CA · Current facility
—1/52/51/5$8,278
Chapman Global Medical Center D/p SNF
Orange, CA
1.7 mi3/53/54/5$4,194
Healthbridge Children's Hospital - Orange D/p SNF
Orange, CA
2.3 mi3/53/53/5None recorded
The Hills Post Acute
Santa Ana, CA
2.8 mi2/52/54/5$4,893
Orange Healthcare & Wellness Centre, LLC
Orange, CA
3.5 mi3/53/52/5None recorded
Town & Country
Santa Ana, CA
3.6 mi5/53/55/5None recorded
Advanced Rehab Center of Tustin
Santa Ana, CA
3.7 mi1/51/53/5$37,182

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for New Orange Hills?▾
New Orange Hills has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 1/5, and quality measures rating of 4/5. This facility is rated below average.
How much does New Orange Hills cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in California is $11,476/month for a semi-private room and $13,870/month for a private room (Genworth/CareScout 2024). New Orange Hills participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has New Orange Hills had any health inspection violations?▾
New Orange Hills had 26 deficiency citations in its most recent health inspection (Feb 18, 2026). The current CMS dataset records 1 fine(s) totaling $8,278.
What are the staffing levels at New Orange Hills?▾
New Orange Hills provides 5.03 total nursing staff hours per resident per day, including 0.51 RN hours, 2.13 LPN hours, and 2.39 nurse aide hours.
How many beds does New Orange Hills have?▾
New Orange Hills has 145 certified beds with an average of 136.6 residents per day, resulting in approximately 94% occupancy. The facility is For profit - Corporation owned and is part of the The Ensign Group chain.
Are there other nursing homes near New Orange Hills?▾
Yes. This page lists 6 nearby nursing homes in California, including 3 in Orange. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about New Orange Hills?▾
On Google Maps, New Orange Hills has a rating of 4.4 out of 5 based on 92 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of The Ensign Group

This chain operates 346 facilities. View all →