CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Maine. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Ross Manor is a 5-star Medicare and Medicaid certified nursing home in Bangor, Maine with 103 certified beds. It has been operating since 1991. Its overall CMS rating is 5 out of 5.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Provide care and assistance to perform activities of daily living for any resident who is unable.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Give the resident's representative the ability to exercise the resident's rights.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Protect each resident from the wrongful use of the resident's belongings or money.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Allow residents to self-administer drugs if determined clinically appropriate.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
+ 8 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| FIRST ATLANTIC CORPORATION | DIRECT OWNERSHIP INTEREST | Organization | N/A | Jul 14, 1987 |
| COFFIN, CRAIG | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jun 30, 2019 |
| OTIS-HIGGINS, ANDREA | CORPORATE OFFICER | Individual | N/A | May 11, 2015 |
| PELKEY, WANDA | CORPORATE OFFICER | Individual | N/A | Oct 1, 2024 |
| FIRST ATLANTIC HEALTHCARE INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 14, 1987 |
| EDGECOMB, JANET | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 1, 2024 |
| FRIDMAN, FRED | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 1, 2024 |
| OTIS-HIGGINS, ANDREA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 11, 2015 |
| PELKEY, WANDA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2024 |
| COFFIN, CRAIG | TRUSTEE OF THE SNF | Individual | N/A | Oct 1, 2024 |
| EASTERN MAINE MEDICAL CENTER | ADP OF THE SNF | Organization | N/A | Sep 25, 2018 |
| FIRST ATLANTIC CORPORATION | ADP OF THE SNF | Organization | N/A | Jul 14, 1987 |
| FIRST ATLANTIC HEALTHCARE INC | ADP OF THE SNF | Organization | N/A | Feb 23, 2025 |
| MAINE MEDICAL CONSULTANTS PC | ADP OF THE SNF | Organization | N/A | Jul 11, 2024 |
| BOWDEN, KENNETH | ADP OF THE SNF | Individual | N/A | Jun 30, 2019 |
| COFFIN, CRAIG | ADP OF THE SNF | Individual | N/A | Jun 30, 2019 |
| EDGECOMB, JANET | ADP OF THE SNF | Individual | N/A | Nov 1, 2024 |
| FRIDMAN, FRED | ADP OF THE SNF | Individual | N/A | Jul 11, 2024 |
| OTIS-HIGGINS, ANDREA | ADP OF THE SNF | Individual | N/A | May 11, 2015 |
| PELKEY, WANDA | ADP OF THE SNF | Individual | N/A | Oct 1, 2024 |
Compare CMS ratings and recorded fines for Ross Manor and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 10 facilities. View all →