• CMS rates this facility 4/5 stars (above average)
• Has 103 certified beds with an average of 93.1 residents per day (90% occupancy)
• Last health inspection found 11 deficiencies (inspected Apr 17, 2025)
• Has been fined a total of $8,018 across 1 fine(s)
• Total nursing staff: 4.39 hours per resident per day
• Staff turnover rate: 31.0%
• Part of the First Atlantic Healthcare chain (10 facilities)
Ross Manor is a 4-star Medicare and Medicaid certified nursing home in Bangor, Maine with 103 certified beds. It has been operating since 1991. The facility scored above average compared to Maine facilities.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe and appropriate respiratory care for a resident when needed.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure that residents are free from significant medication errors.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Give the resident's representative the ability to exercise the resident's rights.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Provide and implement an infection prevention and control program.
Respond appropriately to all alleged violations.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Allow residents to self-administer drugs if determined clinically appropriate.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
+ 10 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| EASTERN MAINE MEDICAL CENTER | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 50% | Sep 25, 2018 |
| FIRST ATLANTIC CORPORATION | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 50% | Jul 14, 1987 |
| BOWDEN, KENNETH | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 33% | Jun 30, 2019 |
| COFFIN, CRAIG | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 67% | Jun 30, 2019 |
| BOWDEN, KENNETH | CORPORATE OFFICER | Individual | N/A | Sep 5, 2003 |
| PELKEY, WANDA | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 14, 1987 |
This chain operates 10 facilities. View all →